Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Mzup
Expertise:Intermediate
Verified Purchase:Yes
The genesis SX - 325S is it very well constructed grill and over all excellent quality. So far the grill has performed excellent and I’ve had good results with my grilling. I am also enjoying it the Weber app and like the function that I can check the temperature on my phone and it even alerts me when the food reaches the proper temperature. I do wish the construction of the sides parts of the grill where created with thicker steel, it is fairly thin and I am concerned about how well it will hold up particularly the side where the propane tank hangs. Overall it seems to be an excellent product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Duke C
Gender:Male
Verified Purchase:Yes
Great grill, easy to start and lots of room for grilling for a large family. Love the app that it works with and the Wi-Fi that allows you to monitor the temp of the grill from inside the house.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Pa Tom
Expertise:Intermediate
Verified Purchase:Yes
Grille lights without any problem. Heats evenly and can be adjusted with burner knobs easily.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike No
from Los Angeles, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill! I have been enjoying my Weber gas grill very much, and everyone continues to complement my grilling. With the smart temperature connected to my smart phone, grilling couldn’t be easier. Easy to assemble, easy to clean and an amazing grill to own. I’m very satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wes D
from Missouri
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill!! It's pretty much percent expect for one thing. It would be nice if it had a manual temperature guage as well just once case you didn't want to plug it in.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 28, 2022
It means a lot to us that you are loving your new grill! Thank you!
We appreciate your suggestion about the lid thermometer. We are always listening to our fans! Feedback like yours is a crucial part of our process. Thank you again!
Always remember the Weber Care team is here to help! We can be reached at reviews@weberstephen.com. Happy grilling!
We appreciate your suggestion about the lid thermometer. We are always listening to our fans! Feedback like yours is a crucial part of our process. Thank you again!
Always remember the Weber Care team is here to help! We can be reached at reviews@weberstephen.com. Happy grilling!
Written by a customer while visiting weber.com
Posted by: Jeffro1970
from Gilbert az
Gender:Male
Verified Purchase:Yes
Amazing grill. Minimal flare ups. The sear zone is amazing. Can cook a thin steak in minutes
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike in Virginia
Verified Purchase:Yes
Grill is overall good. However the “smart” aspect is a hassle. It’s difficult for it to stay connected to the Wi-Fi. Also all it does for standard grilling is give the temperature and the fuel remaining which could have been done with a simple mechanical thermometer and a tank gauge. I was anticipating it controlling the temperature. As a result, to power it you have to run and extension cord or use a battery. I use a battery but have to keep it charged. Also it would have been nice if Weber could offer a battery as an accessory.
I like the way it cooks but should have bought a cheaper “dumb” version.
I like the way it cooks but should have bought a cheaper “dumb” version.
Response from weber.comBy Weber Grills, Consumer Care, October 2, 2022
We appreciate your feedback and we are glad that you are enjoying your new grill. Thank you!
We hear your suggestions for the Weber Connect Smart Module, and we will make sure that your feedback is brought to the appropriate team.
Aside from the features you mentioned, the Weber Connect Smart Module allows you to use the Weber Connect App to access additional features, like step-by-step grilling guides, for example.
We want you to get the most out of your new grill's features. Please look for an email outreach from our Care team soon. Thank you!
We hear your suggestions for the Weber Connect Smart Module, and we will make sure that your feedback is brought to the appropriate team.
Aside from the features you mentioned, the Weber Connect Smart Module allows you to use the Weber Connect App to access additional features, like step-by-step grilling guides, for example.
We want you to get the most out of your new grill's features. Please look for an email outreach from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Kyle R
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
These electric versions take some getting used to. Really wish they still put a temp dial on the hood so you don’t HAVE to plug it in every time. I would not recommend this model for Weber purists.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, October 7, 2022
We appreciate your feedback regarding Genesis SX-325s. We would suggest using a power bank to power on the controller. We have a list of approved power banks we can share with you. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com