Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Gary64
from Alabama
Verified Purchase:Yes
Excellent grill but... while the Bluetooth themometer is nice the addition of a standard themometer mounted on the lid would be very beneficial.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 16, 2022
Congratulations on your new Genesis SX-325s, we are happy to hear it's an excellent grill. Your feedback is a valuable part of our process and we will bring your concerns to the appropriate teams. Please look for an email from our Support team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: psurick75
from Pocono's
Gender:Male
Verified Purchase:Yes
Love Weber grills and with the smart technology and the app it guarantees a perfect grilling experience.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wile E Coyote
from IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is my third Genesis and by far the best.Great quality, better controls and burners. Love the new grates cooks even across the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ichabod
Verified Purchase:Yes
Dependable, easy to use, maintains consistent temperature, wifi temperature is great convenience, sear zone is very useful.
Response from weber.comBy Weber Grills, Consumer Care, July 23, 2022
We are so excited to hear you are enjoying your new Genesis SX-325s. Our grills are designed to be dependable & easy to use so to hear they are performing as expected, is the experience we want our loyal fans to have.
Thanks for sharing your great experience and for being a part of the Weber family!
Thanks for sharing your great experience and for being a part of the Weber family!
Written by a customer while visiting weber.com
Posted by: Donald Wales
from Southwest Missouri
Verified Purchase:Yes
The design of this grill is really dumb. The electric cord connection hangs out of the farthest reach possible under the right side tray table at the rear of the grill and the on/off switch is also there. IT IS NEARLY IMPOSSIBLE TO PLUG IN THE GRILL OR TURN ON THE MASTER SWITCH WITHOUT LAYING ON YOUR BACK TO FIND THE MODULE!!. PLUS IF YOU HAVE THE GRILL AGAINST A WALL OR IN A CORNER THAT PAST OF THE GRILL IS VERY DIFFICULT TO REACH. This is probably the most stupid feature I have ever experienced with an appliance. If this was in an outside kitchen you would have to move the entire grill out of its nook to plug it in to turn it on.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 28, 2022
Thank you for your feedback regarding the Genesis SX-335s. We are so sorry to learn about your disappointment with the electronics on the grill. We will be sure to share your feedback with our team. Our Support team will be following up if you need anything further. Thank you!
Written by a customer while visiting weber.com
Posted by: MSG Bohica
from Colorado Springs, CO
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Exactly what I wanted for the price I paid. I especially am enjoy the temp probes for the most accurate cooking.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: J__C
Verified Purchase:Yes
Didn’t expect such a difference honestly. Use to “good deal” stainless grills with cast iron racks, but spent the money and have been really surprised. Food cooks predictably and even. Seems to even taste better! Love the fact they put walls up on the top rack and also made it expandable. Really enjoying the grille!
Written by a customer while visiting weber.com
Posted by: Scott Co
Verified Purchase:Yes
I love the Genesis. I bought this one to replace a 12 year old Genesis. I have only used it twice, but already love the new features. It is a great grill.
Written by a customer while visiting weber.com