Customer reviews from weber.com
Weber - Genesis EX-325s Natural Gas Grill - Black
Average customer rating
4.5
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
123
4 Stars
41
3 Stars
11
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Weber - Genesis EX-325s Natural Gas Grill - Black
Posted by: Nurse Grill
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Best natural gas grill ever! It is so easy to use and the heat is consistent throughout.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Bob the Grillmaster
Verified Purchase:Yes
It is by far the best grill ever purchased and I am 65 years old.
Written by a customer while visiting weber.com
Posted by: Jack in Silver Spring
from Silver Spring, MD
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I like the Bluetooth aspect, but have not been able to link to WiFi. I also like the ability to cook with the meat thermometers that register on my phone. On the other hand, I had to search online for the appropriate app. The one in the playstore is for another model, and does not work for Genesis 325. I also think the addition of the On the other hand the heating elements are not producing even heat: the back of the grill is hotter than the front of the grill. Another nice feature is the searing heat element.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 10, 2022
Thank you for your feedback regarding your Genesis SX-325s. We are very sorry to learn you are having trouble connecting to Wifi and the grill is not heating evenly. Your experience is very important to us!
We are here to help get your grill back up and running properly. Our Support team will be reaching out to assist you further. Thank you!
We are here to help get your grill back up and running properly. Our Support team will be reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: V. Harrison
from Washington State
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
I am loving this grill! I replaced a different brand grill and the Weber is so much better! I really like the smart feature and searing zone. Another great feature is the slide out grease tray. I cooked some burgers and sausage recently, which left a big mess in the grease tray, but it took no time to clean it with the slide out tray! The larger side tables are very nice as well. I'm excited about the Weber Crafted system options and look forward to trying it soon. I definitely recommend this grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grillin in KY
Verified Purchase:Yes
Extremely high quality.
A little inconvenient to have to plug it in to use the electronic ignition but it performs flawlessly. Typically the manual igniters are the first thing to go on other grills.
The “sear zone” is a flame thrower. Sear steaks and then shut down the grill to finish your cooking.
Haven’t used the meat sensor yet, it I’m sure it will be of equal high quality.
Response from weber.comBy Weber Grills, Consumer Care, July 11, 2022
Thank you for your feedback. We are thrilled to learn that you love your new grill.
Your electronic ignition system is powered by a AA battery located in the igniter module. Your grill can be lit without being plugged into a power outlet.
Your Weber Connect Smart Hub is powered through the power cord or via an optional rechargeable, USB-Certified power bank.
We hope you make many delicious meals and happy memories with your new grill. Thanks for being a Weber fan!
Your electronic ignition system is powered by a AA battery located in the igniter module. Your grill can be lit without being plugged into a power outlet.
Your Weber Connect Smart Hub is powered through the power cord or via an optional rechargeable, USB-Certified power bank.
We hope you make many delicious meals and happy memories with your new grill. Thanks for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting weber.com
Posted by: A.H.
from Denver, CO
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Really need to opt for a battery option that’s chargeable, rather than need to plug in. For the price of the grill, I would expect that alternative to what’s present. Yes I’m aware than an external power source can be used, but I would envision a better option being something that can natively hold a charge so I’m not trying to figure out a power source in addition to my NG line
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DL8625
from Maine
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
While this took a little time to assemble, it is a joy to use.
I would recommend this to a friend!
Written by a customer while visiting weber.com