Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Nate Y
Verified Purchase:Yes
Quick response to my concerns. Excellent grill. Love it
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: TheFoy
Verified Purchase:Yes
Came with a broken ignition button. Spent hours trying to get to the problem. Promise a new button by July 7. Still hasn’t arrived on July 26. No email or text so don’t know who to contact.
Written by a customer while visiting weber.com
Customer Rating
2
New generation of Weber Grills are poor quality
on July 28, 2024
Posted by: BryanBigB
from USA Savage MN
Verified Purchase:Yes
Used the new grill for the first time and all of the black heat paint fell off the fire box. Quality not very good.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: AzChuck49
Verified Purchase:Yes
Great grill. One issue is getting the sear burning to light
Written by a customer while visiting weber.com
Posted by: Mike H I
from Palatine, IL
Expertise:Intermediate
Verified Purchase:Yes
Heats up faster than my old Genesis Grill-not really happy with probes, had to replace the one that came with the grill, since it “burned up” the second time it was used. Weber did replace it, but it is clear that I will need to buy more of them. do like the electronic temp reading, that is very handy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mhk562
Verified Purchase:Yes
Good size Sear zone is awesome. Great grill replacing one that is 17 years old. The old one is still in good condition, passed it on to a family member. Weber grills are best investment!!
Written by a customer while visiting weber.com
Posted by: Bob Train
from MA
Expertise:Intermediate
Verified Purchase:Yes
The grill works very well. The area that needs to be redesigned is the power for the Connect Module. It should use batteries (D) and/or a rechargeable battery. The current situation is a pain to use. Even the power pack is not good since you should disconnect each time. The grill needs a system that is in an enclosed waterproof portion of the grill and easy to replace or charge.
Written by a customer while visiting weber.com
Posted by: Kevin G6
Expertise:Intermediate
Verified Purchase:Yes
Hot and cold spots all over. Very disappointing for a grill that you’ve waited a while to buy.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com