Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Customer Rating
5
on November 22, 2025
Posted by: Grill112
Works great quality product Works great quality product
Written by a customer while visiting weber.com
Posted by: Dick Stinson
Verified Purchase:Yes
This is an excellent grill! It’s my 3rd Weber & my favorite one.
Written by a customer while visiting weber.com
Posted by: Common sense Phil
from Philadelphia suburbs
Expertise:Intermediate
Verified Purchase:Yes
I was in the mood to pay a little extra to get some extra benefits. I’m not convinced those benefits are worth it. But maybe I still don’t know how to take full advantage of the iphone application.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DB12
Verified Purchase:Yes
The grill works well but the stainless steel is very low quality and it rusting. Much worse than previous Weber grills
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 13, 2025
We appreciate your honest feedback regarding the grill’s material and are sorry to hear the grill has begun to rust. We take all customer feedback seriously and will relay this to the appropriate team. Your grill is backed by an amazing warranty. Please don’t hesitate to reach out to us for assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Rod rigo
from Illinois
Verified Purchase:Yes
Nice grill, only downside is the heat distribution. Even in the sear zone, the front of the grill (closer to the knobs) is much cooler than the back, not doing a good searing. It causes a huge limitation in the sear zone efficacy.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Michael in Michigan
from West Michigan
Verified Purchase:Yes
I have owned quite a few grills in my 70 years, and it would be difficult to think of a way that Weber could improve this one.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Extremely happy with my new Genesis Smart Grill.
on August 14, 2025
Posted by: Mikent
Verified Purchase:Yes
I wanted to replace a 15 year old Weber Summit grill and decided to try a Genesis SX-335 Smart Grill. The Genesis Smart Grill has performed far above my expectations. The heat range is incredible, the grill surface may be smaller it has more depth and actually accommodates meat cuts like fajitas better. I cooked on the grill several times and set up the temperature bluetooth yesterday evening…WOW, setting it up was incredibly easy and I’m sure it will be used frequently and will be very useful.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MB Griller
from Yulee, Florida
Verified Purchase:Yes
I'm disappointed. It's hard to control the temperature. I think parts are missing and now after less than a month the hood does not lift properly and there may be a part that is either missing or fell off.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 5, 2025
Your feedback is very important to us. We are sorry to hear about your disappointing experience with the grill, especially with the hood not lifting properly. We want to make this right for you. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com