Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Customer Rating
5
Amazing Grill!
on March 20, 2022
Posted by: Lyndsey STL
from St Louis
Gender:Female
[This review was collected as part of a promotion.] Highly recommend! I’ve been a Weber fan for years and already have a Weber Smokey mountian smoker we registered as a wedding gift in 2019 and a propane grill that was passed down from my my parents when they went vegan haha. We finally upgraded to this smart grill, and everything has been amazing. Highly recommend, I love this brand!!!
Lot of attachments sold separately. The grill works great stays hot and the smart features are awesome. It’s great always knowing he internal temp of your meat and grill temp. Mostly easy to use. I’m glad I waited for the new model.
Awesome grill and performs well. The temp probes are a bit inconsistent and often times not helpful but I've cooked without them for decades so it's not a show stopper but more of an annoyance. Build quality is superb.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 31, 2022
Thank you for your feedback. It is awesome to learn that you love the performance and build of your new grill!
We understand that you have not been experiencing consistent results with your temperature probes. We suggest making sure that the tip of the probe is always centered in the thickest part of the food. Make sure no bones are near the probe, as this can cause inaccurate results.
Our Support team would like to help you check your probes for accuracy. Please look for an email outreach from us soon! Thank you.
Everything on this grill feels premium. Lid is heavy and well insulated. You can literally touch the top with your hand while grilling. Burners are consistent and I have not noticed any hot spots. Storage compartment is handy and the Bluetooth connectivity for grilling temps and probe temps is very nice!
Very happy with this grill it heats up quickly The sear zone is amazing It is very efficient with the gas much better that the last grill we had. The side burned works great. I can’t say enough good things about this grill. It’s just fantastic
so far, so good! The grill is super easy to operate, super easy to clean, and the wireless connectivity is incredible. I have cooked may items to date and all have been done perfectly. The ability to monitor temperature and fuel via an app is game changing. Looking forward to further innovation from Weber!!