Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
171
4 Stars
45
3 Stars
19
2 Stars
12
1 Star
13
85%of customers recommend this product.
(
174 out of
205)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Alan ..
from AZ
Verified Purchase:Yes
I have used Weber grills for nearly 50 years and this latest one continues the tradition of good looks, ease of use, and great results. This is a step up from my Silver gas grill and I love the additional prep, storage and cooking space. I'm looking forward to cooking all my favorite dishes and some new ones.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: CerJoe
from Chicago area
Verified Purchase:Yes
This is another well designed Weber grill but be aware that the grill will need AC power or a battery to even display the temperature. This was not accurately described in any of the sales literature. I am temporarily running on a USB battery bank until I can have an outlet installed near the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Kevin G6
Expertise:Intermediate
Verified Purchase:Yes
Hot and cold spots all over. Very disappointing for a grill that you’ve waited a while to buy.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Stevenross
Verified Purchase:Yes
Excellent grill. Easy to use with predictable results of food preparation
Written by a customer while visiting weber.com
Posted by: NicholasG
from rhode island
Verified Purchase:Yes
Grill is amazing but temperature probe stopped reading correctly within two months of owning
Written by a customer while visiting weber.com
Posted by: RSK369
from California
Expertise:Intermediate
Verified Purchase:Yes
New isn’t better. The EX335 is a bit larger however it’s difficult to control the temperature on this new version. Also- the electronics, sensor probes and the app are not easy to use and not trustworthy- have to use a hand held thermometer to make sure food is cooked. Save your money and get a base model with a thermometer in the cover and you’ll be better off
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, December 1, 2024
We appreciate your feedback and we apologize for any disappointment you're feeling. Your satisfaction is very important to us!
We expect the measurements provided by your grill to be accurate, and we would like to know more about your experience. We're here to help! Please look for our email outreach soon. Thank you!
We expect the measurements provided by your grill to be accurate, and we would like to know more about your experience. We're here to help! Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
What A Grill!
on February 22, 2022
Posted by: Penny12
from Stuarts Draft, Va
Gender:Female
[This review was collected as part of a promotion.] Weber is our chosen, best BBQ for quality of cooking and ease of use. Tried others but came back to this one. Easy to put together. I needed a new grill my was starting to rust. I believe it came off of Noah's ark lol.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Amazing
on February 23, 2022
Posted by: Cindie
from Michigan
Gender:Female
[This review was collected as part of a promotion.] My son wanted a smart grill and I really didn’t understand all the neat things you can do. You can get notifications right to your phone about temperature, when to flip the meat, when food is done. It really is amazing. This grill is huge. Two levels for grilling. There is plenty of room on the sides for prepping and serving. The only downside is putting the grill together which takes quite a while…but you would have that with any of these big grills.
I would recommend this to a friend!
Written by a customer while visiting weber.com