Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Cornell
from Blanchard, OK
Gender:Male
Verified Purchase:Yes
I love this grill, however if you’re cooking with your phone hooked up to the computer display and get out of range the electronics shut off but the gas doesn’t. This could create a severe safety situation.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, April 14, 2022
Thank you! We are happy to learn that you love your new grill! We appreciate your feedback and your concern about safety. Safety is also our primary concern for all of our grillers.
We always recommend keeping your grill within sight, and we do not suggest leaving a running grill unattended.
The Weber Connect Smart technology is an additional tool to allow you to prepare and monitor your food, but it is no replacement for supervision.
The Weber Connect hub should be turned off manually along with the grill when you are finished.
As a reminder, the gas should always be turned off at the tank or shut-off valve when a grill is not in use.
We want our grillers to have fun, be safe, and enjoy all of the new features our grills have to offer. Please look for an email outreach from our Support team soon.
We always recommend keeping your grill within sight, and we do not suggest leaving a running grill unattended.
The Weber Connect Smart technology is an additional tool to allow you to prepare and monitor your food, but it is no replacement for supervision.
The Weber Connect hub should be turned off manually along with the grill when you are finished.
As a reminder, the gas should always be turned off at the tank or shut-off valve when a grill is not in use.
We want our grillers to have fun, be safe, and enjoy all of the new features our grills have to offer. Please look for an email outreach from our Support team soon.
Written by a customer while visiting weber.com
Posted by: Tsul
from Queens ny
Gender:Male
Verified Purchase:Yes
After 14 years of year round use in the North East, my old Genesis needed replacing. I decided to spend a little extra on the new smart grill features, and it Is totally worth it. It gets to temperature quickly, holds heat, and grills to perfection. The design, including the work surfaces, are a big Improvement.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Exfitter
Verified Purchase:Yes
So far I have only put the grill together, and done an initial burn. I gave it 5 stars for the quality of materials and design features.
Written by a customer while visiting weber.com
Posted by: C RITCHEY
Verified Purchase:Yes
Excellent quality build.
Easy to assemble.
COOKS THE BEST STEAKS !
Easy to assemble.
COOKS THE BEST STEAKS !
Written by a customer while visiting weber.com
Customer Rating
5
Amazing Grill!
on March 20, 2022
Posted by: Lyndsey STL
from St Louis
Gender:Female
[This review was collected as part of a promotion.] Highly recommend! I’ve been a Weber fan for years and already have a Weber Smokey mountian smoker we registered as a wedding gift in 2019 and a propane grill that was passed down from my my parents when they went vegan haha. We finally upgraded to this smart grill, and everything has been amazing. Highly recommend, I love this brand!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Next Level Grill
on March 17, 2022
Posted by: JAVA510
from Comstock Park
Gender:Male
[This review was collected as part of a promotion.] There is a lot of space in this grill! The weber connect app helps you know the exact temp that the grill is at. You can set the temperature that you want and then you can get notified as to when it reaches that temp you set. There's even guides in the app that show you how to prep and what steps you need to take to have the perfect kind of grill, like when to flip the steak and when to take it off. It's very specific and it definitely is helpful for someone like me who is more of a beginner at the grill. I was able to relax and just rely on the app to notify me when I need to do the next thing - hopefully this will help me take that next step as I continue to learn how to grill better.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
A 10/10 choice!
on March 16, 2022
Posted by: Sariea
from Gainesville, GA
Gender:Female
[This review was collected as part of a promotion.] This grill is a great choice and it has a much larger grilling area then I expected. I have thoroughly enjoyed the flip down too rack that makes it full size rack. I can allow the meat to rest while I finish cooking the other items or I finish a glaze on the side burner. Weber put some top notch designing in the interior storage area and how the side burner is designed. It is functional and so easy to use!
One feature that is new to me was the circle spot for the wok option. Once I felt comfortable enough to use it, I absolutely loved it!
I loved that I could use the option to plug it in or use a battery pack if it is not near an outlet at the time.
This is a home run grill that has all the uses you could ever want all in one!
One feature that is new to me was the circle spot for the wok option. Once I felt comfortable enough to use it, I absolutely loved it!
I loved that I could use the option to plug it in or use a battery pack if it is not near an outlet at the time.
This is a home run grill that has all the uses you could ever want all in one!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
great grill!
on March 16, 2022
Posted by: murlysha
from TX
Gender:Female
[This review was collected as part of a promotion.] Weber -Genesis EX-335 smart gas grill is just what we need. I can describe it as an extension of your kitchen in your patio. The baby is a very handsome and heavy grill. We will be enjoying this new technology in the upcoming summer months, I have done basic grilling and it works as advertise. Let me add, the grill area is ample enough to cook several types of meat. I am impressed with Weber 's quality and design. Great grill!
I would recommend this to a friend!
Written by a customer while visiting weber.com