Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Homer8
from Philly
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love the grill overall but I don't like that it has to be plugged in to see the temp of the grill. Why wouldn't there be a battery back up option or a regular temperature gauge?
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 6, 2022
Thanks for being a Weber fan! We are thrilled to hear that you love your grill.
We understand your concern about powering your Smart grill's electronic controller. You will be happy to know that your grill has the option to be powered by a rechargeable battery pack.
We recommend a USB-certified 10,000mAh power bank for best results.
Please look for an email outreach from our Support team. Thanks again and happy grilling!
We understand your concern about powering your Smart grill's electronic controller. You will be happy to know that your grill has the option to be powered by a rechargeable battery pack.
We recommend a USB-certified 10,000mAh power bank for best results.
Please look for an email outreach from our Support team. Thanks again and happy grilling!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
In all i like the grill. Wish it also had a temp gauge on the lid as well. Pain in the but to have to plug in for temperature reading.
Written by a customer while visiting weber.com
Posted by: JRT3
from South Lebanon, OH
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
so far, so good! The grill is super easy to operate, super easy to clean, and the wireless connectivity is incredible. I have cooked may items to date and all have been done perfectly. The ability to monitor temperature and fuel via an app is game changing. Looking forward to further innovation from Weber!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Colorado
Gender:Male
Verified Purchase:Yes
I have been a charcoal guy for well over 20 years but since moving to Colorado and limited on using my charcoal grill due to burning restrictions I purchased a gas grill. This Weber is really nice. Heats up quickly and evenly. I cooked a pork loin last weekend and the smart feature allowed me to monitor the meat while I did other things well away from the grill. Assembly was easy and I was grilling within a couple hours of starting to put it together. I look forward to many years of use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: M&K P
from Wichita Kansas
Gender:Male
Verified Purchase:Yes
Very happy with this grill it heats up quickly The sear zone is amazing It is very efficient with the gas much better that the last grill we had. The side burned works great. I can’t say enough good things about this grill. It’s just fantastic
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tim in Yulee
from Yulee Florida
Expertise:Intermediate
Verified Purchase:Yes
Beautiful Grill and solidly built as only a Weber Grill is. My only disappointment is the lack of any analog temperature display so it must always be plugged in.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Rhode Island
Gender:Male
Verified Purchase:Yes
This is a great grill. Buy far the best propane grill I have cooked on. After 18 years with my last Webber grill it was time for an up grade. Yes old faithful is still going strong as well now at a friends house it still lights first or second push. That old Webber is 18-19 years old been out side in new England weather never has had a cover on it. I did replace the drip flame cover grates a time or 2 but that’s it Webber has amazed me. So of course I went with Webber again and so far this grill has performed as I would have expected. Here is the good this grill gets amazing hot the temps can hit as high as 750f so pizza not a problem. Also nothing has stuck to grates so far that’s been great. The only con I could say and it is probably more me and my OCD is it does seem to get dirty fast. I wipe down and clean after using. It is probably more my fault as there is definitely a learning curve because of how hot the grill can get. But when searing steaks it’s amazing just don’t walk away. Now what I do is heat up hot as I can with lid closed and with steaks I cook 2-3 mins lid down then flip 2-3 mins after that I open cover maybe a min to cool it down some and turn knobs to medium. I then slid steaks to the left out of sear zone to finish cooking another 2-3 mins a side and it’s a perfect medium every time now. I did mess up the first few times and over cooked them because of the temps get so high and treated it like my old grill. Like I said there is a small learning curve like any thing I guess. So far I am a month into cooking on it. I probably have 15-20 cooks. Mostly steaks and burgers. I have done pork loin and also chicken breast. I am getting very good on it now that I have time using it. I have not regretted my purchase at all and this grill is covered and kept in shed. I just roll it out to use no way would I recommend not covering this one like the last one mainly because it’s smart grill and has some kind of computer board under it. So make sure u cover it at minimum. Thanks Webber you did it right again amazing product. I would have given it a 5 star but the way I think is a 5 star means it’s perfect and nothing could be done better I personally fell nothing is perfect so I went with a 4 as I always do with great products most people I would think would have given a 5 star. I am hoping to get atleast half the time out of this one as I did with my old 3 burner Webber that provided 18-19 years of joy. I definitely Love this new grill and a matter of fact it is steaks tonight and of course they be inch and a half Ribeyes. Can’t go wrong just don’t walk away. THANKS AGAIN WEBBER.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DKR 226
from Niskayuna NY
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best grill ever. I will never buy another brand. Everything is so easy to use and the food comes out great.
I would recommend this to a friend!
Written by a customer while visiting weber.com