Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: LTUSNret
from White City Oregon
Verified Purchase:Yes
Super Nice Grill!!!! Temperature control is excellent, flavorers work extremely well and it has lots and lots of flexibility. I purchased the Rotisserie, the large Roasting Tray, the grilling basket, the Griddle plate and I am waiting for the Wok. Nice Nice stuff. Great Job Weber.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Extremely well illustrated assembly instructions
on June 23, 2025
Posted by: JW07
from Al
Expertise:Intermediate
Verified Purchase:Yes
First, absolutely download the BILT app. But, keep the written instruction manual handy. BILT is a bit generic, so reading the instruction manual in parallel provides one of the best instructions I've experience.
Using common phone finger gestures for expanding and rotating objects allows you to see the assembly step from all possible angles and locations. (This was helpful a few times looking closely at where screws went through on the interior section.) And, the assembly step is animated which is actually useful. Kudos! Justifies "read the * manual".
Using common phone finger gestures for expanding and rotating objects allows you to see the assembly step from all possible angles and locations. (This was helpful a few times looking closely at where screws went through on the interior section.) And, the assembly step is animated which is actually useful. Kudos! Justifies "read the * manual".
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: FuncoFan
from Huntington Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
Had for a few weeks, BBQ is great, love the connectivity
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Stainless steel material
on May 16, 2025
Posted by: DGarcia
from Illinois
Expertise:Intermediate
With all the all the technology like fridge & stove you cannot see your finger prints. This Genesis grill you can see all your finger prints all over, find myself cleaning fingers prints. WEBER upgrade your material! Over all great grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Webergriller Charleston
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Have had previous Weber gas grills and I really enjoy the versatility of this new model. Now with the temperature probe to monitor the progress remotely and the different configurations such as the flat top that I have used many times already. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rick66
from MD
Verified Purchase:Yes
I have always wanted a Weber Grill so I decided to purchase this model I haven’t used it much since I bought it because of the weather but I look forward to amazing Grilling Days ahead.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Hanover Ma.
Verified Purchase:Yes
I have sent multiple emails aboul damage to the side compartment. You keep sending emails back saying i have not replied back to you, but have. You have been give my phone number but no calls.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, May 3, 2025
Your feedback is very important to us. We're sorry to hear about the damage to the side compartment and the delay in resolving this issue. We want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Nantucket
from Nantucket, MA
Expertise:Intermediate
Verified Purchase:Yes
I love this grill. Good storage, flexible cooktops, and Weber control with the electronic thermostat. I switch between grill and skillet regularly. One issue - the graphics on the sail plate faded after a few months. But Weber was quick to replace it. Hoping mine was the exception.
I would recommend this to a friend!
Written by a customer while visiting weber.com