Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
171
4 Stars
45
3 Stars
19
2 Stars
12
1 Star
13
85%of customers recommend this product.
(
174 out of
205)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: WWSD
from New Albany, oh
Verified Purchase:Yes
Love it- the seer station is amazing. Our previous grill had our steaks tasting like they were boiled and now they are fabulous everything we’ve cooked on it has been amazing. Thank you. I did have issues with a piece missing for assembly, but that was resolved.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Wauconda, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very good product, no problems thus far, looking forward to many year's service!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Luisk
from Coral Gables, FL
Gender:Male
Verified Purchase:Yes
Amazing grill. Had many other brands before, but this is so far the best one I’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: FL Griller 23
from Ocala, FL
Gender:Male
Verified Purchase:Yes
Outstanding quality and so far the grilling experience is excellent.
Written by a customer while visiting weber.com
Posted by: Dominion
from SML Virginia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The home I sold included my Weber (buyer request) but the house I bought came with a seemingly nice grill. It was ok but I couldn't stand it's mediocre results and bought a new Weber. Twice in 40 years I owned a different brand and switched back within a couple years. You certainly pay for a Weber but nothing else comes close to the quality and experience of a Weber. My new SX-335 Smart Grill is delivering the same excellent Weber cook but with added features to take the experience and quality results one step further. Excellent grill!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grjames
Verified Purchase:Yes
Great gas grill for the money Using grill next my smoker. Best of both worlds
Written by a customer while visiting weber.com
Posted by: HWyatt
Verified Purchase:Yes
Well built, even heating grill that performs well. I enjoy the app and being able to monitor temperatures.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great grill, it is working as intended now…
on September 2, 2023
Posted by: Rodolfo Zotta
from Paramus, NJ
Gender:Male
Verified Purchase:Yes
Need to update my earlier review after receiving the answer from Emily D., Weber Care Specialist.
She recommended the ANKER A1268 Power Core Essential 20000 power bank, and now the Weber EX-335 smart technology display is working properly, I was not using the correct power bank.
So far grilling with the Weber EX-335 is great, much better than with my retired Perfect Flame, and I expect that my future slow roasting experiences will not be disappointing.
PS - Make sure you use one of their recommended power banks!
She recommended the ANKER A1268 Power Core Essential 20000 power bank, and now the Weber EX-335 smart technology display is working properly, I was not using the correct power bank.
So far grilling with the Weber EX-335 is great, much better than with my retired Perfect Flame, and I expect that my future slow roasting experiences will not be disappointing.
PS - Make sure you use one of their recommended power banks!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 30, 2023
We appreciate your feedback and we are here to help with your issue. You should be able to use a USB-C Certified power bank to completely power your grill's Weber Connect Smart features.
We have escalated your concerns and a member of our team is reaching out to provide further assistance. Please look for our email. Thank you!
We have escalated your concerns and a member of our team is reaching out to provide further assistance. Please look for our email. Thank you!
Written by a customer while visiting weber.com