Need to update my earlier review after receiving the answer from Emily D., Weber Care Specialist. She recommended the ANKER A1268 Power Core Essential 20000 power bank, and now the Weber EX-335 smart technology display is working properly, I was not using the correct power bank. So far grilling with the Weber EX-335 is great, much better than with my retired Perfect Flame, and I expect that my future slow roasting experiences will not be disappointing. PS - Make sure you use one of their recommended power banks!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 30, 2023
We appreciate your feedback and we are here to help with your issue. You should be able to use a USB-C Certified power bank to completely power your grill's Weber Connect Smart features.
We have escalated your concerns and a member of our team is reaching out to provide further assistance. Please look for our email. Thank you!
I upgraded to the Genesis SX-335 from an older Weber Genesis (18 years old), which I was quite satisfied with. This isn't just a step up it a whole level up! This grill is amazing. Between the extra sear zone burner, the interchangeable Weber outdoor kitchen options and the technology built in this is an amazing grill!
The Weber Genesis SX-335 Smart Gas Grill is an excellent grill. I owned a 1995 Weber Genesis grill that is still used at our old home in Connecticut by my daughter’s family. The SX-335 heats up fast, provides great temperature control, cooks uniformly, monitors grill and food temperature, has great storage and is built to last. What else is there? Well, I do have one suggestion for improvement and that is to also have a manual thermometer to monitor grill temperature. Two related things, the display panel is difficult to read in direct sunlight and what if there’s no power? A manual read thermometer is still a must in my experience.