Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
167
4 Stars
44
3 Stars
18
2 Stars
12
1 Star
13
84%of customers recommend this product.
(
168 out of
199)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Dominion
from SML Virginia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The home I sold included my Weber (buyer request) but the house I bought came with a seemingly nice grill. It was ok but I couldn't stand it's mediocre results and bought a new Weber. Twice in 40 years I owned a different brand and switched back within a couple years. You certainly pay for a Weber but nothing else comes close to the quality and experience of a Weber. My new SX-335 Smart Grill is delivering the same excellent Weber cook but with added features to take the experience and quality results one step further. Excellent grill!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grjames
Verified Purchase:Yes
Great gas grill for the money Using grill next my smoker. Best of both worlds
Written by a customer while visiting weber.com
Posted by: HWyatt
Verified Purchase:Yes
Well built, even heating grill that performs well. I enjoy the app and being able to monitor temperatures.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great grill, it is working as intended now…
on September 2, 2023
Posted by: Rodolfo Zotta
from Paramus, NJ
Gender:Male
Verified Purchase:Yes
Need to update my earlier review after receiving the answer from Emily D., Weber Care Specialist.
She recommended the ANKER A1268 Power Core Essential 20000 power bank, and now the Weber EX-335 smart technology display is working properly, I was not using the correct power bank.
So far grilling with the Weber EX-335 is great, much better than with my retired Perfect Flame, and I expect that my future slow roasting experiences will not be disappointing.
PS - Make sure you use one of their recommended power banks!
She recommended the ANKER A1268 Power Core Essential 20000 power bank, and now the Weber EX-335 smart technology display is working properly, I was not using the correct power bank.
So far grilling with the Weber EX-335 is great, much better than with my retired Perfect Flame, and I expect that my future slow roasting experiences will not be disappointing.
PS - Make sure you use one of their recommended power banks!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, August 30, 2023
We appreciate your feedback and we are here to help with your issue. You should be able to use a USB-C Certified power bank to completely power your grill's Weber Connect Smart features.
We have escalated your concerns and a member of our team is reaching out to provide further assistance. Please look for our email. Thank you!
We have escalated your concerns and a member of our team is reaching out to provide further assistance. Please look for our email. Thank you!
Written by a customer while visiting weber.com
Posted by: Jonathan in CT
from Connecticut
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I upgraded to the Genesis SX-335 from an older Weber Genesis (18 years old), which I was quite satisfied with. This isn't just a step up it a whole level up! This grill is amazing. Between the extra sear zone burner, the interchangeable Weber outdoor kitchen options and the technology built in this is an amazing grill!
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Vito F
from HOLLY SPRINGS GA
Gender:Male
Verified Purchase:Yes
The Genesis EX335 Smart grill makes bbq easy. Starts right up, plenty of btu and easy to control.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Greg D in Florida
from Ocala, FL
Expertise:Intermediate
Verified Purchase:Yes
The Weber Genesis SX-335 Smart Gas Grill is an excellent grill. I owned a 1995 Weber Genesis grill that is still used at our old home in Connecticut by my daughter’s family. The SX-335 heats up fast, provides great temperature control, cooks uniformly, monitors grill and food temperature, has great storage and is built to last. What else is there? Well, I do have one suggestion for improvement and that is to also have a manual thermometer to monitor grill temperature. Two related things, the display panel is difficult to read in direct sunlight and what if there’s no power? A manual read thermometer is still a must in my experience.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chesapeake72000
from Annapolis, MD
Verified Purchase:Yes
I got this grill because it has a very large sear area. And it hasn't disappointed me.
I would recommend this to a friend!
Written by a customer while visiting weber.com