Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Ernie S
from Bradenton, FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this to replace a 2 burner Spirit. Absolutely love it. The flare ups are gone. The integrated thermometers are perfect. I’m loving the SS grates. Really just everything about it
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Compass
from Niceville, Fl
Gender:Male
Verified Purchase:Yes
Weber makes a fantastic product and the quality is second to none. I buy all Weber for grilling. This grill has no analog temperature gauge and must be plugged in which is why I cannot give it 5 stars. My grill doesn’t sit near an outlet so leaving it plugged in means running extension cords every time I use it and it’s just not feasible. Otherwise we love the grill and expect to spend ample time using it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, October 8, 2022
We appreciate your feedback regarding the Genesis SX-335. It is exciting to hear you are enjoying your new grill.
We are happy to provide some suggestions regarding the thermometer.
Aside from the power cord included with your new grill, the Smart technology can also be powered via a USB-Certified power bank for extra convenience.
We will make sure that your feedback regarding the thermometer is presented to the appropriate teams. We are always listening to our fans and using your experiences to evolve and improve our products.
Thanks again for being a Weber fan!
We are happy to provide some suggestions regarding the thermometer.
Aside from the power cord included with your new grill, the Smart technology can also be powered via a USB-Certified power bank for extra convenience.
We will make sure that your feedback regarding the thermometer is presented to the appropriate teams. We are always listening to our fans and using your experiences to evolve and improve our products.
Thanks again for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: KReitter
Verified Purchase:Yes
This grill works great! Cooks evenly and has nice digital features that are a huge plus
Written by a customer while visiting weber.com
Posted by: DeLuca
Verified Purchase:Yes
Heats up quickly, maintains an even temp and looses very little heat through its shell.
Written by a customer while visiting weber.com
Posted by: Mike mm
from Michigan
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Nice grill but not worth the high price. Also, having an old fashioned temperature gauge on the hood in addition to the blue tooth one would be nice.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care , October 2, 2022
We appreciate your feedback and suggestion, thank you! We hope and expect that the quality and value of your grill, along with Weber's comprehensive warranty and support, will be proven over time.
Your satisfaction is at the core of everything we do at Weber, and we hear your suggestion for a physical thermometer. We are always listening and working to give our fans exactly what they want. Thank you!
Please look for an email follow-up from our Care team. We want to know more about your experience! Thanks again and happy grilling!
Your satisfaction is at the core of everything we do at Weber, and we hear your suggestion for a physical thermometer. We are always listening and working to give our fans exactly what they want. Thank you!
Please look for an email follow-up from our Care team. We want to know more about your experience! Thanks again and happy grilling!
Written by a customer while visiting weber.com
Posted by: Full Time Dad
from PA
Gender:Male
Verified Purchase:Yes
If I could give it 4.9 I would but I cannot so 4 it is because there is one flaw for me. I wish the temperature either had battery or it also had a traditional analog temp gauge as well. The Bluetooth and digital temp and meat probe is nice in some cases. However if I’m just cooking some burgers and veggies it’s a pain to get out an extension cord just to see the grill temp when I don’t need Bluetooth or meat probe.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 27, 2022
We're excited to learn that you are loving your new grill! Thank you for your review!
Aside from the power cord included with your new grill, the Smart technology can also be powered via a USB-Certified power bank for extra convenience.
We will make sure that your feedback regarding the thermometer is presented to the appropriate teams. We are always listening to our fans and using your experiences to evolve and improve our products.
Thanks again for being a Weber fan!
Aside from the power cord included with your new grill, the Smart technology can also be powered via a USB-Certified power bank for extra convenience.
We will make sure that your feedback regarding the thermometer is presented to the appropriate teams. We are always listening to our fans and using your experiences to evolve and improve our products.
Thanks again for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: AustinBillT
from Austin, TX
Gender:Male
Verified Purchase:Yes
Great Grill! I bought it in July, and using the wireless remote features I have achieved lots of great results. I would like to have a visible standard thermometer, so I don't always have to activate the electronic one.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Carlisle, Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
We purchased our first GENESIS in February of 1994. It lasted until 08/27/2022 with the help of one round of replacement parts. I really like how this is designed. It makes cooking much easier. The app is great for cooking steaks. They turned out perfect two times so far. Hamburgers, brats and hotdogs have all been good as well. We look forward to many years of service from this grill as well.
I would recommend this to a friend!
Written by a customer while visiting weber.com