Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
170
4 Stars
45
3 Stars
19
2 Stars
12
1 Star
13
85%of customers recommend this product.
(
173 out of
204)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Joe Adirondack
Verified Purchase:Yes
I finally purchased a Weber gas grill after wanting one for a long time. My dad had one for what seemed forever so I knew they were built to last.
Assembling it was pretty simple with the help of the BILT app. All parts fit well. The first thing I cooked was ribeye steaks and with the searing zone burner the steaks had a beautiful char. The large flavor bars make the heating pretty uniform and forgiving.
The smart panel function is what I’m getting to learn. It can be plugged into 110v outlet or powered by a power pack. I like the power pack except for its plug in location. I purchased a separate cord so I can plug the power pack on top of the grill and easily unplug it after each use. Overall this is a terrific grill.
Assembling it was pretty simple with the help of the BILT app. All parts fit well. The first thing I cooked was ribeye steaks and with the searing zone burner the steaks had a beautiful char. The large flavor bars make the heating pretty uniform and forgiving.
The smart panel function is what I’m getting to learn. It can be plugged into 110v outlet or powered by a power pack. I like the power pack except for its plug in location. I purchased a separate cord so I can plug the power pack on top of the grill and easily unplug it after each use. Overall this is a terrific grill.
Written by a customer while visiting weber.com
Posted by: Happy in AZ
Verified Purchase:Yes
We bought the grill used and Weber staff was helpful with getting a replacement part. My husband loves using this grill
Written by a customer while visiting weber.com
Posted by: Johnny Dee
from Cary NC
Gender:Male
Verified Purchase:Yes
The design of this grill allows you to take total control over your cooking. The temperature control is even and the searing function puts a nice char on whatever you are grilling. The larger side areas gives you plenty of room also. The wheels are upgraded from my previous Weber.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Robert0428
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best Grill I ever used. Cooks evenly and perfectly!
Written by a customer while visiting weber.com
Posted by: Jim.l
Gender:Male
Verified Purchase:Yes
Very first weber. I have a friend who has one. I have used his many times. I already knew about the grill before I bought it. Very pleased with the quality. I love the temperature probe and Bluetooth capabilities.
Written by a customer while visiting weber.com
Customer Rating
4
Weber Connect failed not long after purchase.
on July 5, 2023
Posted by: steve10
from Sacremento, CA
Gender:Male
I bought this grill , and used it only a few times before the Weber Connect module failed two days before the July 4th holiday. Contacted Tech Support and they connected me to a Bod, which was unable to offer any really support.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 6, 2023
Thank you for your feedback and for being part of the Weber family!
We are sorry to learn that the Weber Connect Module was not working as expected and that you didn't immediately get the help you needed. We are here to fix things!
Please look for our email outreach. We'll have your grill working properly ASAP. Thank you!
We are sorry to learn that the Weber Connect Module was not working as expected and that you didn't immediately get the help you needed. We are here to fix things!
Please look for our email outreach. We'll have your grill working properly ASAP. Thank you!
Written by a customer while visiting weber.com
Posted by: TheFlameDude
Verified Purchase:Yes
Just cooked for family and guests on 4th of July with my new Genesis Smart 335. The probes were a godsend, and the Bluetooth phone app let me have more time with family while alerting me when I needed to get back to the grill. I cooked marinated grilled chicken, hotdogs, and hamburgers. Everything came out perfect with no flare ups and burnt food.
Written by a customer while visiting weber.com
Posted by: BQuick
from Hamilton, Ohio
Gender:Male
Verified Purchase:Yes
I had my last Weber gas grill for 22 years and would still have it if a storm wouldn't have blown it off my deck and cracked the hood. Now i am kinda glad it did. The new upgrades like improved burners, electronic temp guage, wifi integration, griddle, stone, and wok insert and adding a searing zone have stepped up my game!
I would recommend this to a friend!
Written by a customer while visiting weber.com