Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(248 Reviews)
Rating breakdown 248 reviews
5 Stars
162
4 Stars
43
3 Stars
18
2 Stars
12
1 Star
13
84%of customers recommend this product.
(
163 out of
194)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Customer Rating
4
Weber Connect failed not long after purchase.
on July 5, 2023
Posted by: steve10
from Sacremento, CA
Gender:Male
I bought this grill , and used it only a few times before the Weber Connect module failed two days before the July 4th holiday. Contacted Tech Support and they connected me to a Bod, which was unable to offer any really support.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 6, 2023
Thank you for your feedback and for being part of the Weber family!
We are sorry to learn that the Weber Connect Module was not working as expected and that you didn't immediately get the help you needed. We are here to fix things!
Please look for our email outreach. We'll have your grill working properly ASAP. Thank you!
We are sorry to learn that the Weber Connect Module was not working as expected and that you didn't immediately get the help you needed. We are here to fix things!
Please look for our email outreach. We'll have your grill working properly ASAP. Thank you!
Written by a customer while visiting weber.com
Posted by: TheFlameDude
Verified Purchase:Yes
Just cooked for family and guests on 4th of July with my new Genesis Smart 335. The probes were a godsend, and the Bluetooth phone app let me have more time with family while alerting me when I needed to get back to the grill. I cooked marinated grilled chicken, hotdogs, and hamburgers. Everything came out perfect with no flare ups and burnt food.
Written by a customer while visiting weber.com
Posted by: BQuick
from Hamilton, Ohio
Gender:Male
Verified Purchase:Yes
I had my last Weber gas grill for 22 years and would still have it if a storm wouldn't have blown it off my deck and cracked the hood. Now i am kinda glad it did. The new upgrades like improved burners, electronic temp guage, wifi integration, griddle, stone, and wok insert and adding a searing zone have stepped up my game!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Frank NJ
from New Jersey
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill, heats up quickly. Love the searing feature. Looks like this will last me a long time. Food has been great in this grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Paul from Webster, NY
Verified Purchase:Yes
I have owned several Weber grills, both gas and charcoal. This is the best so far, not saying the others were not terrific as well
Written by a customer while visiting weber.com
Posted by: David jb7
from Long Island, NY
Gender:Male
Verified Purchase:Yes
This new weber replaced mine after so many happy past grilling of old Weber. Now I am looking forward to wonderful grilling ahead.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Utah
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very good grill. Paid for assembly and it was a great help./The side burner worked perfectly to make side dishes while grilling. Temperature sensors work perfectly. Well worth the money inspector
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: halh
Verified Purchase:Yes
Great grill. Heats quickly and evenly. Wheels could be bigger (difficult to get grill up over 1" garage lip). Nice upgrade from entry level unit that I had before.
Written by a customer while visiting weber.com