My first Weber and noticing the little things that make this great. Solid construction, options for power if you don't have an outlet nearby. The best os the Craft interchangeable grates. I picked up the griddle for this and have used it just about everyday since picking it up. The two things that should be optional; 1. A larger grease cup for use with the griddle, and the lighted handle. If I could purchase these, I so would!
I like the many features. I had problems that were related to the team who assembled my Grill from the hardware store but your service team walked me through the issue on the phone.
Fantastic grill and fantastic customer service. I bought a floor model which was missing a discontinued part. A replacement part was sent quickly and without cost as soon as I reported it missing.
So far we're very much enjoying the performance and features of this grill. Once everything was hooked up correctly, using the grill, setting up the app, etc. worked well.