Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
170
4 Stars
45
3 Stars
19
2 Stars
12
1 Star
13
85%of customers recommend this product.
(
173 out of
204)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Wine Geek
from Yardley PA
Gender:Male
Verified Purchase:Yes
Absolutely love this. Set up was incredibly easy. Connecting the bluetooth and wifi were so simple. It works great. The first time I used it was for Thanksgiving and I roasted a Pork Crown Roast. With the probe inserted in the the Roast I knew exactly when to take it off the grill. It was perfect. The sear zone cooks an Ahi Tuna steak, rare in the middle, seared on the outside, in 30 seconds per side.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: That guy Dude
from Georgia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The new CRAFTED system is amazing. The entire grill has taken grilling to another level.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bill B B
Verified Purchase:Yes
Very happy, a quality barbecue but knobs don’t light up as advertised.
Response from weber.comBy Weber Grills, Consumer Care, January 31, 2023
Thank you for your review! We always want our fans to love the quality and performance of our products. That is why we build our grills strong and back them with a generous warranty.
We are sorry about the disappointment regarding your grill model's handle. This model is not sold with the built-in handle light. For that feature, we recommend the EPX or SPX models.
Your satisfaction is very important to us. Our Care team will be reaching out to see if there is anything we can do to help. Thank you for being a Weber fan!
We are sorry about the disappointment regarding your grill model's handle. This model is not sold with the built-in handle light. For that feature, we recommend the EPX or SPX models.
Your satisfaction is very important to us. Our Care team will be reaching out to see if there is anything we can do to help. Thank you for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: C Rienhardt
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I have been a Weber owner for years, but recently tried to switch to a Green Egg style cooker. For me this was a big mistake. I just didn’t have the patience for Charcoal cooking and couldn’t control the temperature correctly. In never had any successful meals from it. I went back to Weber and I am so happy. I have had four meals on it in the month I have owned it. Each one has been a success. I even tried pizza on the pizza stone. It works perfectly. What a wonderful machine.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Tavares, Fl
Verified Purchase:Yes
It’s all I ever wanted in a grill. Quality and options are awesome.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dale w.
Gender:Male
Verified Purchase:Yes
Fires right up! Didn't get smoker box. Would like somes holes in flavor bars to get a little char. Cooks great! Haven't tried probe yet.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, February 14, 2023
Thank you for your feedback regarding the Genesis SX-335. It sounds like you are enjoying your new grill! Regarding a smoker box we would recommend part 7576. Our Care team will follow up to discuss this further with you. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Chuck237
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
I previously had a Genesis 300 series 3 burner grill so I’m very familiar with Weber Natural Gas grills. There was really no other choice for me when it came time to replace it after 12 years. I decided to go with a Genesis SX 335 NG smart grill and have not been disappointed in my new grill. The assembly process was not too bad but then I’m pretty adept at assembling lots of different things but expect it to take a couple of hours to get it all ready to go. One thing I didn’t realize was that the smart grills need power to work so make sure you’re prepared to have to either plug it into an outlet or use a battery pack. I decided to go with a battery pack because my outlet isn’t near my grill and I didn’t want to have an extension cord run around my patio every time I use the grill. I ordered a USB 2.0 to USB-C cable to avoid the extension cord. I like the digital temp readout and it’s easy to see even in daylight. I haven’t really used all the smart features though because to be honest it’s a bit of a hassle to mess with probes and use their App for everyday grilling. I previously used a similar smart grilling product called GrillEye to do what this barbecue has built in so it’s nice to have it all contained in one place. However, the GrillEye probes were expensive to buy and didn’t always work reliably so I stopped using it. This grill only came with one probe and the grill can only accommodate 2 probes so not much use if meat cuts are of different thickness or you’re cooking more than 2 different types of meat. If you’re concerned with the cost of a smart grill or don’t think you’ll use the smart features, you can save money by buying a grill without the all the smart features.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike mr
from Gulfport, MS
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Even heat, fast start up and advanced features. I finally get done like I want it done.
I would recommend this to a friend!
Written by a customer while visiting weber.com