Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Dominic Grillmaster
from Bristol PA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Pleased with our grill. Used the griddle yesterday and was thrilled. It’s our first Weber after many “wannabes”. The grill has the most even heat I’ve experienced.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Steve A W
from Fairfield, OH
Gender:Male
Verified Purchase:Yes
This grill replaced a weber Genesis Silver B that I had for over 20 years. That grill is still operational and I gave it to my son, so I could upgrade. I would rather pay a little more for a quality grill than be disappointed with an inferior product. This grill won't disappoint !
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Needles
from long island new york
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
outstanding, strong fire power. well built. Great finish
the only change would be adding a manual thermometer, if power was to go out .
the only change would be adding a manual thermometer, if power was to go out .
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Weber confidence always dependable. Cooks food gre
on March 31, 2023
Posted by: Angiep
from New Jersey
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Easy to use have to figure out the smart part yet.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Peg123
Verified Purchase:Yes
Love the grill, just not the digital thermometer that needs to be plugged in. Needs the basic thermometer in the cover so the digital is optional.
Response from weber.comBy Weber Grills, Consumer Care, April 2, 2023
Thank you for your feedback and for your suggestion about the thermometer. We listen to our fans and want to provide the best experiences with our grills.
We provide an alternative to plugging in the grill to an outlet, by allowing the grill's Weber Connect system to be powered by an external rechargeable battery.
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach. Thanks!
We provide an alternative to plugging in the grill to an outlet, by allowing the grill's Weber Connect system to be powered by an external rechargeable battery.
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach. Thanks!
Written by a customer while visiting weber.com
Posted by: FredB15
Verified Purchase:Yes
Great grill. Flat grill add on is awesome. Great efficiency.
Written by a customer while visiting weber.com
Posted by: Mike mr
from Gulfport, MS
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Even heat, fast start up and advanced features. I finally get done like I want it done.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Not that great!
from Florida, US
Gender:Male
Verified Purchase:Yes
Not that great. You need to control the gas flow!!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 21, 2023
We appreciate your feedback and we are sorry to learn that you are not yet impressed with your new Genesis grill. We expect the gas and temperature to be easy and straightforward to control.
Natural gas grills require a connection that is specific to the gas line at your home. We provide instructions in the Grill Owner's Guide for how to adapt your gas line connection to allow for the optimum recommended gas flow to your grill.
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach soon. Thank you!
Natural gas grills require a connection that is specific to the gas line at your home. We provide instructions in the Grill Owner's Guide for how to adapt your gas line connection to allow for the optimum recommended gas flow to your grill.
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com