Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
180
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: JFDZ
from Northern Virginia
Gender:Male
Verified Purchase:Yes
Grill was relatively easy to assemble. Cooks great and love the sear feature. The only thing keeping it from a five star is the lack of a hood temperature gauge. (You have to plug it in to use the built in temperature monitor, but I don't always want to have to do that).
Response from weber.comBy Weber grills , Consumer care, April 18, 2023
Thank you for your feedback regarding the SX-335.We will be sure to share this information with our team.
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Your grill can be powered by a USB-C Certified rechargeable power bank, giving you the freedom to use all of your grill features without plugging into an outlet or extension cord.
We want to help you get the most from your grilling experience. Please look for an email outreach from our Care team. Thank you!
Written by a customer while visiting weber.com
Posted by: Grove Grill
Verified Purchase:Yes
Great Grill for the money. Oooks with an even temprature with many useful features. Highly recommend.
Written by a customer while visiting weber.com
Customer Rating
5
Love our decision to go with the bigger Weber.
on April 13, 2023
Posted by: Kris and Andrea
from LaVista, NE
Gender:Male
Verified Purchase:Yes
We love our new Weber, the connection to the phone is pretty cool and has been surprisingly helpful. I haven't found anything negative with the grill. We also added the griddle and sear plate as extras, excited to try those out soon.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DeWayne in Dallas
Verified Purchase:Yes
Th digital thermometer does not stay on constantly, I have to toggle it on and off to see temp.
For the money spent. It would have been nice to have an old school temperature gauge minted on the front face.
I’ve found it difficult to maintain a 225 degree temp.
For the money spent. It would have been nice to have an old school temperature gauge minted on the front face.
I’ve found it difficult to maintain a 225 degree temp.
Response from weber.comBy Weber grills , Consumer care, April 14, 2023
Thank you for your feedback and for your suggestion about the thermometer. We listen to our fans and want to provide the best experiences with our grills.
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach. Thanks for being a Weber fan!
Our Care team would like to know more about your experience and offer our assistance. Please look for our email outreach. Thanks for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: PeterIg
from NJ
Gender:Male
Verified Purchase:Yes
Frt door handles are flimsy and loose. Unit should come w power source for display, for the price point.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, April 12, 2023
Thank you for your feedback regarding the Genesis SX-335. We are so sorry to hear about the door handles being loose. We are happy to help.
Regarding the options for powering the Weber Connect Smart Module inside your grill.
You have the option of using a rechargeable power bank OR the power cord with your grill. The power bank should be USB-Certified and have a minimum of 10,000 mAh.
We understand that not everyone has access to an outdoor outlet and we want to include all of our grillers!
We hope this helps you feel more confident and excited about your new grill. Our Care team is reaching out now to make sure you have all the information that you need. Thank you for being a Weber fan!
Regarding the options for powering the Weber Connect Smart Module inside your grill.
You have the option of using a rechargeable power bank OR the power cord with your grill. The power bank should be USB-Certified and have a minimum of 10,000 mAh.
We understand that not everyone has access to an outdoor outlet and we want to include all of our grillers!
We hope this helps you feel more confident and excited about your new grill. Our Care team is reaching out now to make sure you have all the information that you need. Thank you for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: wrsiii
from Jacksonville, Florida
Expertise:Intermediate
Verified Purchase:Yes
Well designed and easy to use grill that yields great results.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bming
from Oklahoma City
Gender:Male
Verified Purchase:Yes
This is our 2nd Weber and we are impressed. We’ve owned a couple of different high end luxury grills and this Weber is as good if not better. Plus, we like the portability vs the built in island that we previously had.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Leven
from Virginia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Easy to put together. Fun to cook on. Easy to get help if needed
I would recommend this to a friend!
Written by a customer while visiting weber.com