Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
171
4 Stars
45
3 Stars
19
2 Stars
12
1 Star
13
85%of customers recommend this product.
(
174 out of
205)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Customer Rating
4
Stainless steel material
on May 16, 2025
Posted by: Diva
from Illinois
Expertise:Intermediate
With all the all the technology like fridge & stove you cannot see your finger prints. This Genesis grill you can see all your finger prints all over, find myself cleaning fingers prints. WEBER upgrade your material! Over all great grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rl0008
from st. louis, mo
Gender:Male
Verified Purchase:Yes
It doesn't get as hot as I would like and it takes too long to warm up to grilling temperature. My other Genesis and my Summit grills get mush hotter.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, May 29, 2023
We appreciate your feedback. We are very sorry to hear your Genesis SX-335 is not getting hot. We are here to help. We want to know more about your experience to further assist you. Our Care team is reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Hanover Ma.
Verified Purchase:Yes
I have sent multiple emails aboul damage to the side compartment. You keep sending emails back saying i have not replied back to you, but have. You have been give my phone number but no calls.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, May 3, 2025
Your feedback is very important to us. We're sorry to hear about the damage to the side compartment and the delay in resolving this issue. We want to make this right. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting weber.com
Posted by: Zozo
Gender:Female
Verified Purchase:Yes
High quality grill. Cooks everything to perfection. The side burner is a functional option. I’ve used the grill almost every day since I bought it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grilling fool in VB
from Virginia Beach
Verified Purchase:Yes
I've always loved grilling out and frequently overcooked the meats. With this grill, I use the app and follow the directions with meat thermometer and the built in temp readings. Steak, chicken, thick pork chops have all came out perfect and delicious. This is truly a grill for dummies and I love it. I also like the side storage area. I searched out and ordered the grill with side burner which is a must. The new Weber looks great beside my Black stone and my son's Trae-ger.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Max Grilll
from Seattle, WA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Setup is very involved and took longer than expected, but you have to do that once, so who cares. Gets crazy hot.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: W Todd
from Alabama
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This grill preforms as it should, it’s only limited to the griller.Webber customer for life.
I would recommend this to a friend!
Written by a customer while visiting weber.com