Customer reviews from weber.com
Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Average customer rating
4.3
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
179
4 Stars
48
3 Stars
19
2 Stars
14
1 Star
16
84%of customers recommend this product.
(
182 out of
217)
Customer Reviews for Weber - Genesis Smart SX-335 Natural Gas Grill - Stainless Steel
Posted by: Olejio
Verified Purchase:Yes
I switched to this grill after Spirit. I am delighted. The family is happy.
Written by a customer while visiting weber.com
Posted by: BBQ Fan 1950
from Georgia
Verified Purchase:Yes
Great grill. Like the stainless steel grates. Maintains temperature well and is consistent across entire cooking surface with a minimum number of hot spots. Only regret is that there is no thermometer in the dome lid. Thus have to have Weber connect plugged in to see temperature inside grill. Would like to have both thermometers.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Daniel77O
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Outstanding Grill, supreme quality and functionality
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Nantucket
from Nantucket, MA
Expertise:Intermediate
Verified Purchase:Yes
I love this grill. Good storage, flexible cooktops, and Weber control with the electronic thermostat. I switch between grill and skillet regularly. One issue - the graphics on the sail plate faded after a few months. But Weber was quick to replace it. Hoping mine was the exception.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Extremely well illustrated assembly instructions
on June 23, 2025
Posted by: JW07
from Al
Expertise:Intermediate
Verified Purchase:Yes
First, absolutely download the BILT app. But, keep the written instruction manual handy. BILT is a bit generic, so reading the instruction manual in parallel provides one of the best instructions I've experience.
Using common phone finger gestures for expanding and rotating objects allows you to see the assembly step from all possible angles and locations. (This was helpful a few times looking closely at where screws went through on the interior section.) And, the assembly step is animated which is actually useful. Kudos! Justifies "read the * manual".
Using common phone finger gestures for expanding and rotating objects allows you to see the assembly step from all possible angles and locations. (This was helpful a few times looking closely at where screws went through on the interior section.) And, the assembly step is animated which is actually useful. Kudos! Justifies "read the * manual".
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Not worth the price……………………………………………………………………………….
on July 21, 2025
Posted by: Evan Rose
Verified Purchase:Yes
Overpriced and underwhelmed…………………………………………………………..
Response from weber.comBy Consumer Care, Weber, August 13, 2025
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is important to us. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: DB12
Verified Purchase:Yes
The grill works well but the stainless steel is very low quality and it rusting. Much worse than previous Weber grills
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 13, 2025
We appreciate your honest feedback regarding the grill’s material and are sorry to hear the grill has begun to rust. We take all customer feedback seriously and will relay this to the appropriate team. Your grill is backed by an amazing warranty. Please don’t hesitate to reach out to us for assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Colleen B
Verified Purchase:Yes
The grill itself works great. However, whoever thought it would be a good idea to have to plug it in to get the temperature is out of their mind. Having to have an extension cord run across the patio while cooking just so I can see the temperature is the dumbest design flaw I have ever seen.
Response from weber.comBy Consumer Care, Weber, June 22, 2024
Thank you for your feedback. We are sorry to hear you are disappointed with the design.
An external power bank can also power the Weber Connect module on your Genesis SX-335 Smart Gas Grill instead of plugging it into an outlet. Our Care Team will follow up to ensure we provide you with important information on powering up your grill's module with an auxiliary power input. Please look for an outreach from us soon. Thank you!
An external power bank can also power the Weber Connect module on your Genesis SX-335 Smart Gas Grill instead of plugging it into an outlet. Our Care Team will follow up to ensure we provide you with important information on powering up your grill's module with an auxiliary power input. Please look for an outreach from us soon. Thank you!
Written by a customer while visiting weber.com