Customer reviews from weber.com
Weber - Pulse 2000 Electric Grill - Black
Average customer rating
3.7
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
19
4 Stars
4
3 Stars
1
2 Stars
4
1 Star
7
61%of customers recommend this product.
(
17 out of
28)
Customer Reviews for Weber - Pulse 2000 Electric Grill - Black
Customer Rating
2
Does not live up to the brand or as advertised
on January 17, 2023
Posted by: Mr. Salmon Burger
from Boca Raton FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Constantly receive error messages when turning on, often will not heat up past 340 degrees, requires frequent troubleshooting.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 18, 2023
Thank you for your feedback. We are so sorry to hear your Pulse 2000 grill is having trouble heating and you are seeing error codes. We are happy to help. We do see that a new controller was sent out to you recently. Our Care team will be reaching out to see if this has solved your issue. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Lou in MA
from Cape Cod, MA
Expertise:Intermediate
Verified Purchase:Yes
Our Condo Association recently banned Gas Grills. Being a long time Weber customer I looked there first. After grilling 3 T-Bone stakes I can safely report that there is a slight difference.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MB1955
Verified Purchase:Yes
I was a little skeptical about the electric grill at first. The purchase was prompted by our insurance provider’s decision to cancel coverage for anyone with open flame appliances ( gas grills). I have to say that I’ve been pleasantly surprised. The grill has preformed well on steaks, chicken and kabobs. It heats up quickly and holds temperatures precisely. That it does this from a 110 volt outlet is remarkable. Very pleased!
Written by a customer while visiting weber.com
Customer Rating
5
Weber C/S is awesome
on September 18, 2024
Posted by: Esox07
from Wisconsin
Expertise:Intermediate
Weber had trouble sourcing the part I needed under warranty for my Pulse 2000 so they sent me a brand new grill. Talk about great C/S.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
No Griddle accessary
on May 27, 2025
Posted by: Bobcooker
from Osage Beach Mo
Expertise:Intermediate
Love the Pulse 2000, but no griddle accessary is available
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Confidential
from St. Louis
Gender:Male
Verified Purchase:Yes
The fire protection rules of my building forced me to buy an electric grill. All doubts in this technology have been confirmed!!! It does not heat up as a charcoal or a gas grill and the result is at best ok but not great. The technology to make every receipt a success is not very reliable and as the lid has to be closed at all times (see above heating issue) it is difficult to measure the progress.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 3, 2023
Your feedback is very important to us. We're surprised to hear that your grill takes too long to heat up. Your grill should be able to reach preheating temperature in about as long as our gas or charcoal grills. We apologize for any inconvenience you've experienced.
We would like to know more about your grill. Please look for an email outreach from our Support team soon. Thanks for your patience and for being a Weber fan!
We would like to know more about your grill. Please look for an email outreach from our Support team soon. Thanks for your patience and for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Joe Healey
from Cape Cod
Expertise:Intermediate
Verified Purchase:Yes
looks nice but haven't used yet. Was not planning on putting in dedicated outlet.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: TJ Devlin
from Maine
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Digital functions are not working. Bluetooth and Wi-Fi indicators do not light
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, January 11, 2022
Thank you for your feedback. We are surprised to hear that you have not been able to connect your grill to your wireless device. We're sorry for the inconvenience!
Please look for an email outreach from our Support team. We'll help get you grilling again soon!
Please look for an email outreach from our Support team. We'll help get you grilling again soon!
Written by a customer while visiting weber.com