Finally stepped up to a professional, natural gas Weber S-435 after burning through several "bargain" grills. It's absolutely worth the cost, but skip Ace Hardware's free assembly (their "pro assembler" never removed the protective plastic clearly marked "remove prior to assembly", so I had to disassemble and reassemble before using). The Sear Zone works as advertised. I've never grilled better steaks. Temperature control is versatile and predictable. I'm looking forward to preparing more meats and vegetables on this beauty for many years to come.
Barely used and 2 of the knobs broke and the igniter doesnt work.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 27, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear you are having an issue with the knobs and the igniter. We want to know more and offer our assistance. Please look for an outreach email from our Care team soon. Thank you!
Great functional grill, but also with the opportunity to do some creative cooking -- from wok, to griddle to pizza and much more. My only criticism is why Weber makes it so confusing to figure out what fits which model. My first griddle purchase doesn't fit my E345!
Easy ordering, easy delivery. However, the plastic wrapping left a very sticky film all over the stainless steel side tables.
Response from weber.comBy Consumer Care, Weber, January 2, 2025
Your feedback is important to us. We are sorry to hear about the issues you are having with the protective film residue. Our Care Team will follow up to make sure this has been resolved. Please look for an outreach from us soon. Thank you!
Excellent temperature control and great spacing to control multiple different foods. Easy to connect for a permanent gas hook up on my deck & our family grills year round.