Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(633 Reviews)
Rating breakdown 633 reviews
5 Stars
494
4 Stars
72
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
480 out of
517)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Brian EMG
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Love our Weber grill which joins our Weber charcoal grill. Very versatile and love the options for add ons. Perfect for our family!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Charles The Cook
from Sumter SC
Expertise:Intermediate
Verified Purchase:Yes
Assembly was easy when two people assist each other. Directions along with the BILT app was easy to understand and follow.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: D Bro
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Although I have mixed feelings right now because the burners do not seem to get hot enough. I will need to find a resolution before I start cooking anything other than burgers.
I would recommend this to a friend!
Response from weber.comBy Weber grills, March 3, 2024
Your feedback is very important to us. So sorry to learn your grill is not getting hot. We are here to help.
It sounds like you may be activating a safety device built into the regulator. This safety device is a component of all LP gas regulators and is designed to reduce the flow of gas in the event of a leak.
You can inadvertently activate the safety device without having a gas leak. Typically, this occurs if you do not wait a sufficient time between opening the tank valve and the burner control knobs or if one or more of the burner control knobs is in an open position when opening the LP tank valve. When the safety device has been activated the grill is referred to as being in “bypass”.
Keep in mind that the safety device reacts to gas leaks. If a grill is in bypass, the gas connections and hose should be tested for leaks with a soap and water solution.
If you do activate the gas regulator safety device, the grill may struggle to reach high temperatures or may not light at all, even with all burners on the START/HIGH setting.
To ensure that you are not inadvertently activating the safety device as you turn on the grill, please use the following procedure:
Turn all burner control knobs to OFF, including the side burner control knob if present.
Visually confirm all burners are extinguished (no flame present)
Make sure the grill lid is open. Open the LP tank valve and then wait at least 60 seconds. This will allow the hose and regulator to pressurize.
Turn the appropriate burner control knob for your model grill to the START/HIGH position and then ignite the grill by pushing the ignition button.
Turn each of the other burner control knobs to high, one at a time, and press the igniter button (if applicable for your model). Repeat this process until all the burners have been lit.
Close the grill lid.
The grill should reach approximately 500 to 550 degrees in 10-15 minutes.
When you are done grilling:
Turn all burner control knobs to the OFF position
Turn off the LP tank valve last.
Our Care team will reach out to follow up. Please look for an outreach email soon. Thank you!
It sounds like you may be activating a safety device built into the regulator. This safety device is a component of all LP gas regulators and is designed to reduce the flow of gas in the event of a leak.
You can inadvertently activate the safety device without having a gas leak. Typically, this occurs if you do not wait a sufficient time between opening the tank valve and the burner control knobs or if one or more of the burner control knobs is in an open position when opening the LP tank valve. When the safety device has been activated the grill is referred to as being in “bypass”.
Keep in mind that the safety device reacts to gas leaks. If a grill is in bypass, the gas connections and hose should be tested for leaks with a soap and water solution.
If you do activate the gas regulator safety device, the grill may struggle to reach high temperatures or may not light at all, even with all burners on the START/HIGH setting.
To ensure that you are not inadvertently activating the safety device as you turn on the grill, please use the following procedure:
Turn all burner control knobs to OFF, including the side burner control knob if present.
Visually confirm all burners are extinguished (no flame present)
Make sure the grill lid is open. Open the LP tank valve and then wait at least 60 seconds. This will allow the hose and regulator to pressurize.
Turn the appropriate burner control knob for your model grill to the START/HIGH position and then ignite the grill by pushing the ignition button.
Turn each of the other burner control knobs to high, one at a time, and press the igniter button (if applicable for your model). Repeat this process until all the burners have been lit.
Close the grill lid.
The grill should reach approximately 500 to 550 degrees in 10-15 minutes.
When you are done grilling:
Turn all burner control knobs to the OFF position
Turn off the LP tank valve last.
Our Care team will reach out to follow up. Please look for an outreach email soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Salamander
from Watertown Ontario
Verified Purchase:Yes
I consider myself as a master BBQ chef. This is the best BBQ I've ever owned, very hot and no cool areas on the grill,very even heat distribution.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Amy B.
Expertise:Intermediate
Verified Purchase:Yes
Outstanding heat distribution. Great storage and add-on features. The side burner and sear zone mean we can cook and finish every dish for an entire meal on the grill alone. Recommend having two people on hand for assembly, but great product once fully put together.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chatkath
from Ky
Verified Purchase:Yes
We have always had propane Weber Grills. Have natural gas available at this location and love the convenience and grilling. We look forward to many years using this grill as our built in summit was still awesome after 16+ years.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Even and consistent heat = even consistent results
on March 17, 2024
Posted by: Even Steven
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I’ve had this grill for a month. We have grilled several different fares on it. All have turned out great! I love the consistent heat across the grill. Even heat and constant results make grilling with this equipment a pleasure. Looking forward to grilling some pizza and using the wok feature in the future.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chris Giorno
from Ontario
Verified Purchase:Yes
what an amazing product have always heard from others about why I should purchase a webber grill and now that I have one it did not disappoint. Very glad I purchased this model it is amazing and cooking with it is a joy.
I would recommend this to a friend!
Written by a customer while visiting weber.com