This is the best grill I've ever had. This thing gets super hot super quick and does an amazing job. The first time I cooked on it my mind was blown. You really do get what you pay for. I would buy this again and again. Thanks Weber!
This product is false advertising. You cannot hook up bulk propane to this product. You need a special connection that has to be purchased. Weber should provide it for free since the product description is not accurate.
Response from weber.comBy Weber grills , Consumer care, September 15, 2023
Your feedback is very important to us. An adapter is required to operate the grill on bulk propane. Our Care team is reaching to discuss further. Thank you!
I purchased grill on April 30 and the starting mechanism stopped working on August 15th. Weber sent me a new starter which after I installed it the problem was not resolved. Weber then sent me a whole new starting mechanism which I have not installed yet. I am happy that they are sending me the parts they think I may need to fix the problem but not happy that the problem happened on the first place.
Response from weber.comBy Weber Grills, Consumer Care, September 14, 2023
Thank you for your feedback! We are surprised to learn that your igniter stopped working, as we expect more from our products.
We would like to help with further troubleshooting. Your satisfaction is very important and we will make sure that everything is working again soon. Please look for our email followup. Thank you!
I like the grill, lots to like. I think the gauge or whatever to tell you how much propane is left in the tank isn’t as good as my Weber Summit but then the Summit is a lot more $$. I like the slide out drip pan under the grill, makes it way easy to clean. But DO NOT buy this grill unless it’s been pre-assembled. It was a nightmare trying to put the thing together. Just DON’T DO IT>
Very happy with the performance of our CMy wife and I put it together in about 5 hours and while we stumbled a bit with the essentially all-pictures assembly manual, on-line videos helped us along where the pictures alone weren't enough. In that one regard a supplemental sheet with some key points written out would have been helpful. But can't question the parts quality nor the engineering of the design and solid construction once its put together. And finally how the food (particularly items that are seared or retain the smoke grilling) tastes --- we've previously owned Weber's before, but this one really does the job well and its nice to have the side burner.
Great grill with one exception. Unclear why the models differ so much. Ours is propane and does not have the digital features available on the natural gas models. Really enjoying the size of the grilling surface as well as the ability to cook in a wok on the left half. The upper level expansion to double its size helped with cooking corn on the cob by the indirect method. Known ng how much propane is left via the hanging scale is a plus. Too bad it’s so awkward making the attachment when hanging a full bottle. Engineering! I’m looking forward to further broaden our BBQ horizons!
Great all around grill, exactly what you would expect from weber. Temperature is consistent throughout the grilling area, no hot/cold spots. No flare ups. 10yr warranty is a huge plus too.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 23, 2023
Thank you for your feedback! To hear that you are happy with your Genesis E-435 is what we strive for. Your satisfaction is very important to us. We're here 7 days a week to support you on your grilling journey & will be happy to help with anything that comes your way.