Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(633 Reviews)
Rating breakdown 633 reviews
5 Stars
494
4 Stars
72
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
480 out of
517)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Huntington, NY
Verified Purchase:Yes
Great grill. The outside burner never worked from day one. Gas comes through but no spark. I told them at the appliance store about it but they didn;t seem too interested. Just won't use it.
Response from weber.comBy Weber Grills, Consumer Care, April 26, 2022
Thank you for your feedback. We are surprised to learn that your side burner is not working properly and we apologize for the inconvenience.
It is possible that the ground wire for your side burner igniter is not properly connected, resulting in the issue you are having. Your grill is supported with a generous warranty and we are here to help!
Our Support team is reaching out to provide assistance. Please look for an email outreach from us soon.
It is possible that the ground wire for your side burner igniter is not properly connected, resulting in the issue you are having. Your grill is supported with a generous warranty and we are here to help!
Our Support team is reaching out to provide assistance. Please look for an email outreach from us soon.
Written by a customer while visiting weber.com
Posted by: Design This
from Rosendale, NY
Gender:Male
Verified Purchase:Yes
I made the jump after 8 years of contentment owning the E-310. In fact my E-310–with a upgraded stainless grills is still working great. But I always wanted a side-burner. We do a lot of cooking outdoors. And now that I own this monster, I never have a reason to cook inside! I always thought I was pretty good at grilling, but this unit makes it easier and better. I think it has a lot to do with the size. With a larger volume of space under the lid it’s easier to maintain the perfect temperature. It’s so powerful, I’ve been roasting on the fold-out grates above a lot, and I’ll let the juices fall on the roasted potatoes below. If you’re thinking this is too-much grill, it isn’t. It’s the perfect size for cooking an entire meal—for 2 or for 10!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
This is my partner ,my buddy in cooking/easy . I love the the whole unit. The burners seem to be very open and easily regulated. So happy with opting for the stainless grates.
Written by a customer while visiting weber.com
Posted by: RJG-Arlington
from Arlington VA
Verified Purchase:Yes
The grill is great! The assembly was a bear. Instructions could be better. Particularly with the match holder and the ground wire for the side burner.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2022
Thank you for your feedback! We're thrilled that you love your new grill. Thanks for being a Weber fan!
We appreciate your concerns with the assembly and we will bring your feedback to our team. We provide additional assembly support via the BILT app, as well as through our Support team. We're available 7-days-a-week to answer any questions our fans may have.
Your satisfaction is very important to us! Please look for an email outreach from us soon. Thanks again!
We appreciate your concerns with the assembly and we will bring your feedback to our team. We provide additional assembly support via the BILT app, as well as through our Support team. We're available 7-days-a-week to answer any questions our fans may have.
Your satisfaction is very important to us! Please look for an email outreach from us soon. Thanks again!
Written by a customer while visiting weber.com
Posted by: Kevin in Slinger
from Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
So far, I love it. The searing station worked great and I made the best steaks ever!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: J Mutchler
from Arlington, TX
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Best grill I've ever owned. Easy to use the Searing station makes for very juicy and flavorful food
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Cassie S
from Illinois
Verified Purchase:Yes
I had a 15 year old Summit S670 and the cart has rusted out on it. Finally decided to buy a new Weber but didn't need all the bells and whistles and the price of a new Summit. The new Genesis cooks really well and still gets super hot even without the searing burner on but it's definitely lower quality steel and construction then my old Summit. For example,the Summit lower cabinet was fully sealed but this has about 8 inches under the grill top open and the drip pan is exposed. Animals could easily climb inside. I question if the new grill will last 15 years like the old one.
Response from weber.comBy Weber Grills, Consumer Care, May 27, 2022
Thank you for your feedback and for being a long-time Weber fan! It is fantastic to learn that you are enjoying the performance of your new Genesis grill! We want our grillers to have all the heat they need to achieve brag-worthy results.
We understand your concern with the cabinet design of your new grill. The small gaps provide ventilation underneath your grill.
Keeping your grill as clean as possible is the best thing you can do to keep wildlife or pets away. We also recommend removing and emptying the grease tray after grilling. The goal is to remove as much grease and leftover food as possible, which will make it less attractive to animals.
You can read more tips here: https://consumer-care.weber.com/hc/en-us/articles/360023838491-How-do-I-keep-wildlife-or-pets-away-from-my-grill-
We appreciate your feedback and we will bring it to the appropriate teams here at Weber. We'd also like to know about your experience. Please look for an email from our team soon. Thank you!
We understand your concern with the cabinet design of your new grill. The small gaps provide ventilation underneath your grill.
Keeping your grill as clean as possible is the best thing you can do to keep wildlife or pets away. We also recommend removing and emptying the grease tray after grilling. The goal is to remove as much grease and leftover food as possible, which will make it less attractive to animals.
You can read more tips here: https://consumer-care.weber.com/hc/en-us/articles/360023838491-How-do-I-keep-wildlife-or-pets-away-from-my-grill-
We appreciate your feedback and we will bring it to the appropriate teams here at Weber. We'd also like to know about your experience. Please look for an email from our team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Colin A
from Denver, CO
Gender:Male
Verified Purchase:Yes
Amazing grill soo far. Gets blazing hot and has enough room to cook at different temps for bigger groups. Love the new pull out tray to clean drippings between use.
I would recommend this to a friend!
Written by a customer while visiting weber.com