Don’t stray from a Weber ,there built to last. I purchased another brand a few years ago,and it was about the same price as a Weber, it would catch on fire every other time I used it,cleaning it was difficult,you had to remove all the burners,the Weber is so much better,I spend more time grilling then cleaning.
Great grill. The outside burner never worked from day one. Gas comes through but no spark. I told them at the appliance store about it but they didn;t seem too interested. Just won't use it.
Response from weber.comBy Weber Grills, Consumer Care, April 26, 2022
Thank you for your feedback. We are surprised to learn that your side burner is not working properly and we apologize for the inconvenience.
It is possible that the ground wire for your side burner igniter is not properly connected, resulting in the issue you are having. Your grill is supported with a generous warranty and we are here to help!
Our Support team is reaching out to provide assistance. Please look for an email outreach from us soon.
I made the jump after 8 years of contentment owning the E-310. In fact my E-310–with a upgraded stainless grills is still working great. But I always wanted a side-burner. We do a lot of cooking outdoors. And now that I own this monster, I never have a reason to cook inside! I always thought I was pretty good at grilling, but this unit makes it easier and better. I think it has a lot to do with the size. With a larger volume of space under the lid it’s easier to maintain the perfect temperature. It’s so powerful, I’ve been roasting on the fold-out grates above a lot, and I’ll let the juices fall on the roasted potatoes below. If you’re thinking this is too-much grill, it isn’t. It’s the perfect size for cooking an entire meal—for 2 or for 10!
This is my partner ,my buddy in cooking/easy . I love the the whole unit. The burners seem to be very open and easily regulated. So happy with opting for the stainless grates.
The grill is great! The assembly was a bear. Instructions could be better. Particularly with the match holder and the ground wire for the side burner.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2022
Thank you for your feedback! We're thrilled that you love your new grill. Thanks for being a Weber fan!
We appreciate your concerns with the assembly and we will bring your feedback to our team. We provide additional assembly support via the BILT app, as well as through our Support team. We're available 7-days-a-week to answer any questions our fans may have.
Your satisfaction is very important to us! Please look for an email outreach from us soon. Thanks again!