Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(635 Reviews)
Rating breakdown 635 reviews
5 Stars
495
4 Stars
73
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
482 out of
519)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Michael H D
Verified Purchase:Yes
I purchased grill on April 30 and the starting mechanism stopped working on August 15th. Weber sent me a new starter which after I installed it the problem was not resolved. Weber then sent me a whole new starting mechanism which I have not installed yet. I am happy that they are sending me the parts they think I may need to fix the problem but not happy that the problem happened on the first place.
Response from weber.comBy Weber Grills, Consumer Care, September 14, 2023
Thank you for your feedback! We are surprised to learn that your igniter stopped working, as we expect more from our products.
We would like to help with further troubleshooting. Your satisfaction is very important and we will make sure that everything is working again soon. Please look for our email followup. Thank you!
We would like to help with further troubleshooting. Your satisfaction is very important and we will make sure that everything is working again soon. Please look for our email followup. Thank you!
Written by a customer while visiting weber.com
Posted by: DavidN
from Santa Fe, NM
Verified Purchase:Yes
I like the grill, lots to like. I think the gauge or whatever to tell you how much propane is left in the tank isn’t as good as my Weber Summit but then the Summit is a lot more $$. I like the slide out drip pan under the grill, makes it way easy to clean. But DO NOT buy this grill unless it’s been pre-assembled. It was a nightmare trying to put the thing together. Just DON’T DO IT>
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Sept. 2023: GENESIS E-435 Grill (Liquid Propane)
on September 19, 2023
Posted by: Cooking in Oregon
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the performance of our CMy wife and I put it together in about 5 hours and while we stumbled a bit with the essentially all-pictures assembly manual, on-line videos helped us along where the pictures alone weren't enough. In that one regard a supplemental sheet with some key points written out would have been helpful. But can't question the parts quality nor the engineering of the design and solid construction once its put together. And finally how the food (particularly items that are seared or retain the smoke grilling) tastes --- we've previously owned Weber's before, but this one really does the job well and its nice to have the side burner.
Written by a customer while visiting weber.com
Posted by: JHAC
Verified Purchase:Yes
Great grill with one exception. Unclear why the models differ so much. Ours is propane and does not have the digital features available on the natural gas models.
Really enjoying the size of the grilling surface as well as the ability to cook in a wok on the left half. The upper level expansion to double its size helped with cooking corn on the cob by the indirect method. Known ng how much propane is left via the hanging scale is a plus. Too bad it’s so awkward making the attachment when hanging a full bottle. Engineering! I’m looking forward to further broaden our BBQ horizons!
Really enjoying the size of the grilling surface as well as the ability to cook in a wok on the left half. The upper level expansion to double its size helped with cooking corn on the cob by the indirect method. Known ng how much propane is left via the hanging scale is a plus. Too bad it’s so awkward making the attachment when hanging a full bottle. Engineering! I’m looking forward to further broaden our BBQ horizons!
Written by a customer while visiting weber.com
Posted by: VK_allday
from NJ
Verified Purchase:Yes
Great all around grill, exactly what you would expect from weber. Temperature is consistent throughout the grilling area, no hot/cold spots. No flare ups. 10yr warranty is a huge plus too.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 23, 2023
Thank you for your feedback! To hear that you are happy with your Genesis E-435 is what we strive for. Your satisfaction is very important to us. We're here 7 days a week to support you on your grilling journey & will be happy to help with anything that comes your way.
Written by a customer while visiting weber.com
Posted by: MSDaub
Verified Purchase:Yes
Excellent quality but a pain in the butt to assemble. Works great though.
Written by a customer while visiting weber.com
Posted by: Carver
from Tacoma, WA
Expertise:Intermediate
Verified Purchase:Yes
It was spendy so I hope it lasts? We like it so far. Very big and has lots of room for cooking.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 23, 2023
Thanks for your feedback. We back our products with an outstanding warranty, so you can be confident that your investment is protected. We're here 7 days a week to support you on your grilling journey. Happy grilling!
Written by a customer while visiting weber.com
Customer Rating
5
Great Quality Grill
on September 24, 2023
Posted by: Curtis B
Expertise:Intermediate
This is our 1st Weber Grill replacing our old non-Weber Grill. We are very happy with the heavy-duty quality build and cook of this grill.
Written by a customer while visiting weber.com