Ignition doesn't work in one of the burners. The installation was done by professionals but the ignition never worked
Response from weber.comBy Weber grills , Consumer care, February 12, 2023
Thank you for your feedback. We are so sorry to learn of your frustration with your Genesis E-435 igniter not working. We expect the ignition system to provide consistent results!
If you are not hearing a clicking noise when you press the igniter button, it is possible that the igniter electrodes that light your burners shifted during shipping or assembly. We recommend checking the end of the burners to confirm each electrode is parallel to the top of the burner.
We also recommend checking the wire connections at your igniter module under the grill.
Please look for our email outreach from our Support team soon. We look forward to helping you get this solved. Thank you!
Loving our new grill. The sear function is outstanding and it has very consistent heat across the grill. Assembly instructions were very well written and it took me about two hours to assemble.
I'm a perfectionist and this grill grill exceeds my expectations in everyway. Delivery, assembly and quality = perfect. And such balanced heating has yielded some of the best BBQ and well cooked meals I've ever grilled.
This is a well made grill. It is large enough to cook for a large gathering. This week I BBQ'd 3 whole racks of baby back ribs with room for another 3 at least. When I was in the market for a larger grill - no their brand was considered.
We upgraded from a Spirt and couldn’t be happier! Initially we were going to get the 3 burner, but figured if we’re upgrading we might as well go with the 4 burner for the times we need a little extra space. Having more burners to control different cooking areas has been a game changer, and I love the sear station. I’m looking forward to getting some of the Crafted accessories and trying them out soon!
This is the best grill I have ever owned and trust me I have had a few. Well built. Doesn’t take long to get up to temp. The searing feature on this grill works like a champ. Putting it together was very simple. Love it!!!