The grill came damaged from Lowe's. The handle was dented and I spent 1 1/2 hours at the store while they got me a new handle. The scale for the propane tank does not work and the cabinet doors do not stay open. The grill does not get as hot as advertised and after being on the phone multiple times with Lowe's about all of this nothing has been fixed
So less than a month with a new Weber E-435 and not worth the hype. I paid $1300 for this and could have purchased something cheaper. The grill does not get hot enough. I came from a DCS grille and could cook a steak in 3-4 minutes. After the hurricane destroyed my DCS, I asked my friends who have Webers and said they were good.... I guess if maybe if you always drove a Hugo and moved up to a ford it is good. I bought my kid a Nexgrille(stainless), and the performance is the same for 1/3 the price. The Weber was not defect free, the doors were warped (Weber addressed), the ignitor on side burner is dubious and issue with left burner. The grille itself looks fine, and the touch places feel good. But to me, it is not worth it due to the grill falling short in performance based on my experiences and no one can challenge that.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, November 26, 2024
Your feedback is very important to us. I'm sorry to hear about your disappointing experience. Our Care Team will reach out to help resolve the issues on your grill. Please look for an outreach email from us soon. Thank you!
Starter is on left side of grill, sear station is on right side. I usually start by turning on sear station and adjacent burner, getting grate hot and then searing steak. Now I have to turn on gas on the three left burners to get the sear burner lit, then turn off left burners to cook steak. Very inconvenient, a poor design. Also, Weber doesn't sell 16X19 inch stainless steel grates, only 3, 11X19 grates. Can only use the Griddle rack, 16X19, with one of the 11X19 grates. Another poor design.
Response from weber.comBy Consumer Care, Weber, March 3, 2025
We appreciate your feedback and apologize for any disappointment. We always recommend using the grill's main burners in tandem with the sear burner since it helps keep the grills internal temperature hot. This allows the sear burner to raise the cooking area to an extra-high searing temperature.
Your satisfaction is important to us! Please look for an email outreach from our Care team soon. Thank you!
Great style grill and features. I lowered my rating because the stainless steel front doors have an inferior finish! Rust came through the finish within a year. I am paying to have them painted black. Sorry to see they have skimped on quality! Disappointing!!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 6, 2025
Your feedback is very important to us. We're sorry to hear about the rusting on your grill. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
I'm In LOVE!
on February 17, 2022
Posted by: JustKelli
from Omaha, NE
[This review was collected as part of a promotion.] What can I say, I'm absolutely in LOVE with the GENESIS E-435 Gas Grill. It does everything but wash itself, and even the cleaning is pretty easy! The quality is top-notch, it's a very solid grill. There's so much to love about this from the sear option, to the ability to light 4 separate burners, to the large shelves, the extra storage for all the accessories, and a side burner. The grill heats up quick and evenly, and everything has tasted excellent. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
My first Weber Grill and I am hooked!
on February 23, 2022
Posted by: RichRich
from Ohio
Gender:Male
[This review was collected as part of a promotion.] My first Weber and I am hooked!
This is the first Weber grill I have ever had and I couldn't be more happier. It is GREAT! Let me start by saying I am not very handy. Actually, my wife is more handy and she actually enjoys building stuff and putting stuff together like this so it went pretty well for us. When you buy one of these the first thing that you need to do is download the smartphone app called "BILT" because this grill is on it and it made putting this grill together so much easier. It showed us interactive directions step by step! I have to say that the quality of this grill is fantastic. The pieces and parts all seem to be very high quality and even though it's too early to tell since it's brand new, I feel like this Weber grill should last a really long time! This grill heats up faster than any grill I've ever seen, it's pretty impressive. We have been able to make a ton of food because of the really large cooktop area and side burner. Highly recommended!
It is well made, looks great in stainless steel, and is easy to operate. Has some storage which is very nice. Gas tank is not noticeable as it is hidden in the storage area and has a gauge to estimate propane quantity in the tank. Rolls easily and has wheel locks to hold it in place.. Grilling on the S435 IS WONDERFUL as it is the only grill I have used that heats evenly and heats up fast. When you turn your food, on any grill, you loose heat, but this Grill recovers fast. A good purchase at a fair price.
Great looking grill. Very big cooking area. The storage is nice also. I wish when I click the igniter and turn on the first knob, all I would have to do is turn the knobs for the other 4 to get them on. Instead you have to click the igniter for each one of them. This is an upgrade to my older Weber grill so I am enjoying the spacious cooking area.