Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(635 Reviews)
Rating breakdown 635 reviews
5 Stars
495
4 Stars
73
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
482 out of
519)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: JWeir
from Summerville, SC
Gender:Male
Verified Purchase:Yes
Not as impressive as I originally thought for the money.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, January 25, 2023
Thank you for your feedback. We are sorry to hear about the experience you've had with your new Genesis E-435 gas grill. We would like to know more about your experience. Please look for our email outreach soon. Thank you for your patience and for being a Weber fan!
Written by a customer while visiting weber.com
Customer Rating
5
Love my Weber, stainless!!!!!!!!!!!!!!!!!!!!!!!!!!
on January 28, 2023
Posted by: Jamjam
from Long Island, NT
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill, love the sear feature! Great on gas!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Woe DC
from DC
Gender:Male
Verified Purchase:Yes
I've had my Genesis for less than a month and I could't be happier with its performance, diverse functions and ease of use. I have a Weber Summit with direct natural gas connection in my vacation home and had I known how big the grilling surface was on the Genesis and comparable function, I could have saved $1,000. Truly satisfied with this model and always trust Weber. Check in with me in a couple of months, during spring grilling season, and I'll likely rate it a 5.
Written by a customer while visiting weber.com
Posted by: Ginati
from Bonifay, florida
Gender:Male
Verified Purchase:Yes
I have owned many gas grills in my life and nothing compares to the quality of this grill. The heat controls and the way it heats and grills so evenly. The grill the way it's designed and the quality of materials used others will pale in vomoarison to the Genesis grills by Weber. The only thing i wish was better controlled to a lower flame is the side burner.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DLT25
from Howell, MI
Gender:Male
Verified Purchase:Yes
Bought this grill new from a big box store. Assembled it myself. There were a few small dents, and one broken part which did not affect the use of the grill initially. However, I registered it and immediately called Weber. The part arrived a few days later and the process was SUPER easy. The grill heats up quickly and holds temperature like none other. Great product, and even better customer service.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, February 13, 2023
Thank you for your feedback. We are so sorry to learn you had a broken part when the grill arrived. However, we are happy to hear our customer service team took care of this quickly for you. Our Care team will be reaching out to follow up with you if you need anything further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Dimitris
Verified Purchase:Yes
Ignition doesn't work in one of the burners. The installation was done by professionals but the ignition never worked
Response from weber.comBy Weber grills , Consumer care, February 12, 2023
Thank you for your feedback. We are so sorry to learn of your frustration with your Genesis E-435 igniter not working. We expect the ignition system to provide consistent results!
If you are not hearing a clicking noise when you press the igniter button, it is possible that the igniter electrodes that light your burners shifted during shipping or assembly. We recommend checking the end of the burners to confirm each electrode is parallel to the top of the burner.
We also recommend checking the wire connections at your igniter module under the grill.
Please look for our email outreach from our Support team soon. We look forward to helping you get this solved. Thank you!
If you are not hearing a clicking noise when you press the igniter button, it is possible that the igniter electrodes that light your burners shifted during shipping or assembly. We recommend checking the end of the burners to confirm each electrode is parallel to the top of the burner.
We also recommend checking the wire connections at your igniter module under the grill.
Please look for our email outreach from our Support team soon. We look forward to helping you get this solved. Thank you!
Written by a customer while visiting weber.com
Posted by: J Ray
from Alabama
Gender:Male
Verified Purchase:Yes
Loving our new grill. The sear function is outstanding and it has very consistent heat across the grill. Assembly instructions were very well written and it took me about two hours to assemble.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike N Sue
from Independence OH
Gender:Female
Verified Purchase:Yes
Best grill we have had thus far, we have had 3 over the past 15 yrs
I would recommend this to a friend!
Written by a customer while visiting weber.com