Very nice grill cooks evenly. Out of the box one of the burners didn’t lite, diagnosed on the phone with the help line. Was told it needs a new ignition box- back ordered no estimated time. Very expensive grill to not work out of the box and told just wait till we get the part
Response from weber.comBy Weber Grills, Consumer Care, June 22, 2022
Hi Bryan! Congrats on your new Genesis grill! We are so sorry to hear about the ignition box and that you were told you have to wait. We will reach out and get this part out to you right away so that you can fully enjoy your new grill. Please be on the lookout for a call from our Genesis team! Thanks!
This grill was easy to put together as long as you use the BILT feature along with the instructions with the grill. As for the function of the grill, I am very pleased with all the features, however, I need to use it a lot more to get use to the heat it puts out, but this is all on me. I am very pleased with the grill and will enjoy it as much as I did the old natural gas grill.
I have owned a Weber grill for 25 years. Not multiple Weber grills but only one Weber Grill. I figured it was the time for an upgrade. And the upgrade did not disappoint. The versatility of the E-435 and the amount of cook space that this Grill offers is perfect for what I use it for. I entertain a lot and I love to cook. Yes I would recommend Weber grills to anybody and everybody. I’ve owned one for years I was never disappointed with the grill or the customer service.