Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(800 Reviews)
Rating breakdown 800 reviews
5 Stars
619
4 Stars
91
3 Stars
48
2 Stars
18
1 Star
24
92%of customers recommend this product.
(
603 out of
652)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Pete W H.
from North Bay Area
Expertise:Intermediate
Verified Purchase:Yes
I’m a little disappointed with the following 2 items. First the griddle doesn’t come in any size other than the full space of the grill. Why don’t they provide a half size. It would be so much easier to put in and out. And, allows you to grill and griddle at the same time. Second, the grill doesn’t seem to cook effectively on the side away from the burner. We have to cook chicken, as an example and extra 10 to 15 min to get the crispy skin and cooked all the way through. Steaks are too coked through and through even though we seer them first. They actual cook better on the griddle
I would recommend this to a friend!
Response from weber.comBy Consumer Care, August 6, 2024
Thank you for your feedback. We are happy to pass along your suggestion regarding a half-size griddle option for the newer models. One of our care team members will contact you so we can offer our assistance with getting your grill to cook evenly.
Written by a customer while visiting weber.com
Posted by: T Young
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Very pleased with the quality and function of this Weber product. Pricing from ALL manufactures are significantly higher then my last grill purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ken harsch
from Medford ny
Expertise:Intermediate
Verified Purchase:Yes
This is my second one the first one I spent 3 hours to put it to together and it leaked really bad returned it got another one it it leaks and I can’t find where it is coming from . I had a members mark grill for ten years never had anything like this happen I buy a expensive Weber and I have trouble like this
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, September 10, 2025
We sincerely apologize for the issue you've experienced and will be happy to help. It's always recommended to double-check the propane tank gasket for any damage. Please keep in mind that with exchange LP tanks, you are using something that many people could have used before you. If you suspect something is wrong with your LP tank, we recommend borrowing a proven LP tank you know works from a friend, family member, or neighbor to rule the LP tank out as the source of the issue. It is essential to look over the LP tank gasket before hooking up your hose and regulator and using your grill. A defective LP tank gasket can lead to gas flow and gas leak issues. Our team will be reaching out to you to help you resolve this. Thank you!
Written by a customer while visiting weber.com
Posted by: Mark Can
from Sebastian Florida
Expertise:Intermediate
Verified Purchase:Yes
Bought this grill with the hope that it would be able to stand coastal living in Florida. Grill began showing rust within the first year of my owning it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, September 19, 2025
Your feedback means a lot to us. So sorry to hear about your experience with the grill showing signs of rust. Our team has been working with you on a resolution. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Great Product - Quality Materials
on February 14, 2022
Posted by: Singlet T
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] This is an excellent grill. The materials are high quality and durable. It is extremely versatile with the Weber Crafted collection which allows you to purchase additional accessories and interchange/customize the grill into a griddle, wok, baking stone, etc. The sear zone created a great sear on steaks. Large cooking surface allows you to cook entire meal at once. The burners provide even and consistent heat. It is a little on the pricy end, but the quality and features certainly make up for that.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Rincon, GA
Gender:Female
Verified Purchase:Yes
We are very happy with our purchase of our Weber grill and have received great customer service
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ocfisher
from Delaware
Gender:Male
Verified Purchase:Yes
This grill works better then any i have used before. Everything cooks even. I thinks its great.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Best deck grill I’ve owned
on April 13, 2022
Posted by: LJG!
from Spartanburg, SC
Gender:Male
I assembled by myself. Took about 3 hours. Directions are only pictures with basically no written explanation that would have helped on a few directions.
I would recommend this to a friend!
Written by a customer while visiting weber.com