Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(633 Reviews)
Rating breakdown 633 reviews
5 Stars
494
4 Stars
72
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
480 out of
517)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: John Wilson
Gender:Male
Verified Purchase:Yes
Right door does not fit quite correctly. Will not latch with lower magnet.
Short of this, grill is quite nice. Have owned and been grilling on Weber grills for past 30 years, from 18 inch kettle through 6 burner Summit. Would not own anything else!
Short of this, grill is quite nice. Have owned and been grilling on Weber grills for past 30 years, from 18 inch kettle through 6 burner Summit. Would not own anything else!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2022
Thanks for being a long-time Weber fan! We feel grateful for your loyalty over the past 30 years, and we hope to delight you with our products for many more years to come.
We apologize for the inconvenience you are experiencing with the door latch. We'd like to look into the issue and offer assistance under your grill's warranty. In the rare instances that manufacturing or shipping damage may occur, our team is ready to make things right.
Please look for an email outreach from us soon. Thank you again for being an awesome Weber fan!
We apologize for the inconvenience you are experiencing with the door latch. We'd like to look into the issue and offer assistance under your grill's warranty. In the rare instances that manufacturing or shipping damage may occur, our team is ready to make things right.
Please look for an email outreach from us soon. Thank you again for being an awesome Weber fan!
Written by a customer while visiting weber.com
Posted by: Modesto Silverio
from Marietta, GA
Gender:Male
Verified Purchase:Yes
I like the construction of the grill. The crates are hard to clean
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 23, 2022
Thank you for your feedback! We are thrilled to hear that you are finding your grill well-constructed! We put all of our years of experience into designing a grill that feels solid and produces solid results.
We understand that cleaning is nobody's favorite part of grilling, and we want to make it as painless as possible. We recommend preheating your grill grates for 10-15 minutes on HIGH heat (450-500F) before brushing them with a Weber Stainless-Steel Grill Brush.
Then, add oiled food to the hot grates! We recommend oiling your food and not your grates for the best results. Check our our blog article and video for more information: https://www.weber.com/US/en/blog/tips-techniques/cleaning-your-stainless-steel-grates/weber-31156.html
We want you to have a great time using your grill. Please look for an email outreach from our Support team soon. We'll send you some more tips and tricks. Thank you!
We understand that cleaning is nobody's favorite part of grilling, and we want to make it as painless as possible. We recommend preheating your grill grates for 10-15 minutes on HIGH heat (450-500F) before brushing them with a Weber Stainless-Steel Grill Brush.
Then, add oiled food to the hot grates! We recommend oiling your food and not your grates for the best results. Check our our blog article and video for more information: https://www.weber.com/US/en/blog/tips-techniques/cleaning-your-stainless-steel-grates/weber-31156.html
We want you to have a great time using your grill. Please look for an email outreach from our Support team soon. We'll send you some more tips and tricks. Thank you!
Written by a customer while visiting weber.com
Posted by: Fire chef
from OKC, OK
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
High quality grill definitely worth the money best gas grill I've owned very easy to control the heat the sear grate the grill basket and the flat iron griddle I'll do a wonderful job little hesitant when I was first buying the grill but now that I've used it for a few months I've done everything from grilled steaks to smoke salmon and even pancakes if you know what you're doing you can do it with this grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brojo
from Saratoga Springs, NY
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Good overall grill with plenty of cooking spaces. Cooking grates a bit wide compared to older versions so some small food pieces can fall through. Charring section takes a bit longer to char than would prefer. Used x3 thus far.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, May 24, 2022
We appreciate your feedback! Our goal is to provide our grillers with all of the tools and features they need to achieve enviable results.
In our experience, it takes some time to transition from one beloved grill to another. We are sorry to hear that you lost some smaller morsels while grilling! It may be helpful to use one of our Weber CRAFTED accessories to cook smaller items with confidence.
We are surprised to hear that your sear zone is taking longer than expected! Here is how we recommend using the sear zone to achieve restaurant-quality results:
1. Turn on the grill’s main burners and set them for high heat.
2. Turn the sear zone knob to the ON position.
3. Preheat your grill for 15 minutes.
4. After preheating, leave the sear burner control knob and the burner knobs to either side on high. The remaining burner(s) can be turned to off or low.
*NOTE: The amount of time you use the sear zone depends on the type of meat, its thickness, and your cooking method (approximately 60-90 seconds for quality sear marks). *
5. Once searing is complete, the meat can be moved over to moderate heat and cooked to your desired doneness.
We want to help you get the most out of your new grill. Please look for an email outreach from our Support team soon. Thank you for being a Weber fan!
In our experience, it takes some time to transition from one beloved grill to another. We are sorry to hear that you lost some smaller morsels while grilling! It may be helpful to use one of our Weber CRAFTED accessories to cook smaller items with confidence.
We are surprised to hear that your sear zone is taking longer than expected! Here is how we recommend using the sear zone to achieve restaurant-quality results:
1. Turn on the grill’s main burners and set them for high heat.
2. Turn the sear zone knob to the ON position.
3. Preheat your grill for 15 minutes.
4. After preheating, leave the sear burner control knob and the burner knobs to either side on high. The remaining burner(s) can be turned to off or low.
*NOTE: The amount of time you use the sear zone depends on the type of meat, its thickness, and your cooking method (approximately 60-90 seconds for quality sear marks). *
5. Once searing is complete, the meat can be moved over to moderate heat and cooked to your desired doneness.
We want to help you get the most out of your new grill. Please look for an email outreach from our Support team soon. Thank you for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Phoenix Az
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Make sure when it is assembled that all the wires are connected
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dula boy
Verified Purchase:Yes
This is everything I thought it would be. It took me a long time to put it together, but I am old and not to strong and was not rushed. It is well constructed, heavy. It lights fast and heats up to a temperature of about 650 degrees when preheated and is much hotter than my previous grill. I am very satisfied with this grill..
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Gramps John
Verified Purchase:Yes
Heats up really fast and built with quality material.
Written by a customer while visiting weber.com
Posted by: Nat Comisar
from Cincinnati, Ohio
Gender:Male
Verified Purchase:Yes
Easy to assemble and nice looking. However the grill doesn't get as hot as I'm used to with other grills.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 26, 2022
Thank you for your feedback regarding your Genesis S-435. We are so sorry to hear your grill is not getting as hot as you would like it to.
We want to get a better understanding of what temperatures you are achieving to help you get the best experience possible from your new grill.
It is possible your grill could be in bypass. Here is a link to check for that.
https://www.weber.com/US/en/blog/burning-questions/why-wont-your-gas-grill-get-hot-its-probably-in-bypass-mode/weber-29816.html
Please look for our email outreach. We look forward to assisting you further. Thank you!
We want to get a better understanding of what temperatures you are achieving to help you get the best experience possible from your new grill.
It is possible your grill could be in bypass. Here is a link to check for that.
https://www.weber.com/US/en/blog/burning-questions/why-wont-your-gas-grill-get-hot-its-probably-in-bypass-mode/weber-29816.html
Please look for our email outreach. We look forward to assisting you further. Thank you!
Written by a customer while visiting weber.com