Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(633 Reviews)
Rating breakdown 633 reviews
5 Stars
494
4 Stars
72
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
480 out of
517)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: JP P
Verified Purchase:Yes
Arrived with a massive scratch across entire hood and missing pieces. Ridiculous.
Response from weber.comBy Weber grills, May 28, 2024
Your feedback is very important to us. We are so sorry to hear about the scratch on your lid. We are here to help and will make this right. Please look for our outreach email soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Great quality grill
on February 7, 2022
Posted by: STinATX
from Austin Texas
Gender:Female
[This review was collected as part of a promotion.] This grill is amazing especially if you're not a pro griller. It has so much space so you can really fit a lot on it. It's very simple to use and not hard at all to hook up. It also is nice looking to have sitting on your patio/deck. It heats up very quickly and is easy to clean off. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from South Carolina
Gender:Male
Verified Purchase:Yes
The grill is great I have grill things all the time. It easy to used the temperature is easy control love it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Just in Time for the Big Game!
on February 10, 2022
Posted by: PeytonG
from Stillwater, MN
Gender:Male
[This review was collected as part of a promotion.] This Weber Genesis gas grill is great! It arrived just in time for the Big Game so we will be breaking this grill in! It took 2 adults approximately 2 hours to put it together. The step-by-step directions were fairly simple to follow. Could one person put it together? No, there are definitely times having a second person is a must. I really the large cooktop and the side burner will come in handy too. The grill looks impressive on my patio too. I can't wait to have everyone over this weekend to enjoy it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Just perfect
on February 14, 2022
Posted by: Lish77
from Virginia Beach, Va
Gender:Female
[This review was collected as part of a promotion.] We got this Weber grill a few weeks ago. Let me tell you it's amazing. It was easy to take out and put together. Cooked food amazing and evenly which is awesome. The look is even amazing! This by far is the best grill we have ever had. Looking forward to summertime grill outs with the family.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Lincolnton NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Cooks as good as propane grill will.
Don’t hold smoke well ,but can smoke in it.
Works like it should when using the rotisserie and holds very good temp. Some assembly required.
Don’t hold smoke well ,but can smoke in it.
Works like it should when using the rotisserie and holds very good temp. Some assembly required.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 20, 2022
Thank you for your feedback! We are glad to hear that you are using your new grill to do exciting things like smoking and rotisserie grilling.
We apologize for any inconvenience you experienced during assembly. The BILT app is recommended as a supplementary tool to make assembly easier.
We would like to know more about your experience and offer our assistance to help you get the most from your grill. Please look for an email outreach from our Support team. Thanks for being a Weber fan!
We apologize for any inconvenience you experienced during assembly. The BILT app is recommended as a supplementary tool to make assembly easier.
We would like to know more about your experience and offer our assistance to help you get the most from your grill. Please look for an email outreach from our Support team. Thanks for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: MoeJo
from Jensen Beach, FL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The grill itself seems well built and was relatively easy to put together…although time consuming.
However, for such an expensive grill the electric start for the main grill burners wouldn’t work. Spoke to Weber and they sent out replacement parts. Still doesn’t work
Now, the grill still works if you manually start it and it seems to cook well, but I’m greatly disappointed in the lack of electric starting in such an expensive piece of outdoor cooking equipment.
I expected better.
However, for such an expensive grill the electric start for the main grill burners wouldn’t work. Spoke to Weber and they sent out replacement parts. Still doesn’t work
Now, the grill still works if you manually start it and it seems to cook well, but I’m greatly disappointed in the lack of electric starting in such an expensive piece of outdoor cooking equipment.
I expected better.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, April 24, 2023
Thank you for your feedback. We are so sorry to hear your igniter is still not working. We are happy to help get this resolved quickly. Our Care team is reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Bob BB
Verified Purchase:Yes
It's defective and support wouldn't resolve the problem.
Response from weber.comBy Weber grills , Consumer care, June 9, 2023
We appreciate your feedback. We are so sorry to hear about your experience. This is not the way we want our valued Weber fans to feel. We are here to help. Our Care team will be reaching out to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com