Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(832 Reviews)
Rating breakdown 832 reviews
5 Stars
642
4 Stars
95
3 Stars
48
2 Stars
19
1 Star
28
92%of customers recommend this product.
(
624 out of
678)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Old Weber customer & fan
from Arizona
Verified Purchase:Yes
Excellent grill, heats fast, cooks evenly. The fit and finish of the grill is very good. Somewhat concerned about the plastic screws - will see how those hold up. Seemed a bit odd that for something this well-built and expensive they couldn't pop for metal screws. Assembly wasn't too bad, a few more written instructions would have been helpful. Have owned Weber grills for 30 years and this one seems to be thoughtfully designed and hopefully will provide many years of great service like the last one did.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chuckiechar
from Virginia
Verified Purchase:Yes
The Genesis S-435 gas grill is a fantastic choice to have a grilled and to be able to grill at the same time.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AlanArmenia
from Quindio, colombia
Verified Purchase:Yes
I've been using weber grills dor the last 30 years and never had been disappointed by their performance. This one.is not different. I'm veey happy with my new acquisition
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Chuckle
from Elizabethtown Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Was able to cook 32 bratwurst and sauté some onions and peppers on the griddle attachment all at the same time. So many options of attachments. It’s an outdoor kitchen. Love this thing.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: G lepsig
Verified Purchase:Yes
Exceeded every expectation I set for the grilling. The pride and attention to detail is tremendous.
Written by a customer while visiting weber.com
Customer Rating
1
Poor customer service.
on January 11, 2026
Posted by: Nomoreweber-Wow
I have a 4-Burner plus sear burner Weber S-435 grill for a little over a year. The first ignition on the left of the grill quit working after a year. The rest are working ok. I filed a warranty claim after exhausting all troubleshooting options. Weber customer service kept asking the same question a few times without understanding of what happened. I rather pay for the part myself than subject to interrogation by Weber.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, January 13, 2026
Your feedback is very important to us. We're sorry to hear about your frustrating experience. This is not the Weber experience we strive to provide, and we want to make this right. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Stokey
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Quality, reliability, consistent; this is my second Weber grill. The gas heats evenly, and very consistently, I've never started a fire in these grills. It's solid, very well put together. If you have never cooked on a Weber grill, you need to try! You will not be disappointed
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dale c
from WV
Expertise:Intermediate
Verified Purchase:Yes
Well built grill with plenty of storage. Cooks well and lights every time so far.
I would recommend this to a friend!
Written by a customer while visiting weber.com