Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(798 Reviews)
Rating breakdown 798 reviews
5 Stars
617
4 Stars
91
3 Stars
48
2 Stars
18
1 Star
24
92%of customers recommend this product.
(
601 out of
650)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Weber Fan in NC
from NC
Expertise:Intermediate
Verified Purchase:Yes
My old reliable Weber Silver C finally aged out after 27 years. :( Terrible timing for my bank account as I had just bought a new Weber Slate a month earlier.
I had been looking at the 435 knowing the day was coming soon. Honestly, I told myself there is no way this new Weber would be as well built as my old one. Things seldom are these days.
I could not have been more wrong! I fell in love after cooking on it the first time!
This Genesis is so well engineered and built. I love how much space I have on this grill. So many more options for indirect grilling or just keeping things warm.
I did opt for the black enamel finish. I just didn’t think the stainless would retain its looks as well here in my part of the country as it is so humid here.
I should say I did purchase mine as a scratch & dent. It was missing the front handles for the cabinet doors but otherwise perfect, thus I got a great discount. However, I would not hesitate to pay regular price to get this grill.
I had been looking at the 435 knowing the day was coming soon. Honestly, I told myself there is no way this new Weber would be as well built as my old one. Things seldom are these days.
I could not have been more wrong! I fell in love after cooking on it the first time!
This Genesis is so well engineered and built. I love how much space I have on this grill. So many more options for indirect grilling or just keeping things warm.
I did opt for the black enamel finish. I just didn’t think the stainless would retain its looks as well here in my part of the country as it is so humid here.
I should say I did purchase mine as a scratch & dent. It was missing the front handles for the cabinet doors but otherwise perfect, thus I got a great discount. However, I would not hesitate to pay regular price to get this grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Not Happy
from Erie, PA
Expertise:Intermediate
Verified Purchase:Yes
When the grill was delivered to my home and Im opened the package I found the front and the rear frame damaged. After 6 phone calls to Weber I finally was able to understand the customer service person and get those parts ordered. Yet to find out that the front frame piece was backordered and after 3 weeks is supposed to be deklivered in the next few days. I then poroceedded to inspect the parts that were in numerous separate boxes only to find that a part on the body of the grill was also bent/damaged. After 3 more calls I was able to get that part ordered. After a week or so the I recieve 2 of the pieces but get an email about the front frame piece expected to ship in a few days. To say I'm not happy is an understaement. so I decide to assemble the grill with the damaged front frame piece figuring I'd can swap the part when it arrives. I migh add that thei assembly instructions are very poorly done as well. 3 hiours later I get the grill together, only to find that another part is missing. So after 3 more calls, I get that part ordered. So it's now been 3 weeks and I'm notified that the front frame piece has finally shipped. Bring in northern PA the has quickly changed so that grilling probably won't happen to spring. The only positive thing I can say at this point is that Weber didn't question the issues and did ship the parts at no charge. Which I would have expected. I've always heard how great Weber is and how good their product works. Maybe I'll find out in April but so far I've not been impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, November 8, 2025
Your feedback is very important to us. We are sorry to hear about the out-of-the-box damage to the grill. We understand how frustrating this experience can be, and we apologize for the inconvenience this has caused. Rest assured, we will relay your feedback to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need further assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: Bigby
from California
Verified Purchase:Yes
Its sturdy, it cookes very well and looks beautiful.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Great grill - base cabinet isn’t fully enclosed
on November 16, 2025
Posted by: Designgod
from Tucson AZ
Expertise:Intermediate
Verified Purchase:Yes
This grill gets very hot for searing steaks and burgers. Easy to clean. Well constructed. Installed perforated metal panels on the back and both sides to fully enclose the base cabinet to keep critters out. This should be part of the base design of the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Erikh
from St. Louis, MO
Verified Purchase:Yes
Great grill and with the bulk propane kit it’s like it’s part of our house.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Matt SSSSS
Verified Purchase:Yes
Lowes left pieces of plastic and tape inside grill that they should have removed. Assembly of bottom of the unit is not very sturdy. Left side door is uneven. Also unit is from 2018, even though i bought new in 2025.
Grill working great so far. Ignition is failing on one of the burners so i have to turn on the seering burner to ignite it.
Response from weber.comBy Consumer Care, Weber, November 25, 2025
Thank you for your feedback. We are glad to hear you are enjoying your grill!
We are sorry to hear about the assembly and the ignition failure on one of the burners. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
We are sorry to hear about the assembly and the ignition failure on one of the burners. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com