Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(799 Reviews)
Rating breakdown 799 reviews
5 Stars
618
4 Stars
91
3 Stars
48
2 Stars
18
1 Star
24
92%of customers recommend this product.
(
602 out of
651)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Mark Hughson
from Pismo Beach
Gender:Male
Verified Purchase:Yes
Great cast iron body. To much cheap plastic. Castor/wheels aren’t very tough. Top should have been a few inches higher for using rotisserie.
Works well but I feel it is over priced compared to other brands. The true test will be how long it lasts.
Works well but I feel it is over priced compared to other brands. The true test will be how long it lasts.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, November 15, 2022
We appreciate your feedback regarding the Genesis S-435. We are so sorry to hear of your dissatisfaction. Your grill is backed by a generous warranty and we will always stand behind our products. If there is an issue with any of the parts or function of the grill we will be sure to take care of it under warranty. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Webman75
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Well made, ingenious design.
Weber grill cover is poor quality, too snug.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, December 7, 2022
Thank you for being a Weber fan! We are thrilled that you are loving your new grill. We appreciate your feedback!
We have a cover designed to fit the Genesis 2022, you might have the Genesis cover, which would be tight on your grill. You will want to look for cover 7758, you can view it here: https://www.weber.com/US/en/accessories/grill-covers/premium-grill-cover-%E2%80%93-7758/7758.html
We would like to confirm that you have the correct cover for your grill and offer our assistance. All of our premium grill covers carry a 3-year warranty.
Please look for an email outreach from our Care team. Thanks again!
We have a cover designed to fit the Genesis 2022, you might have the Genesis cover, which would be tight on your grill. You will want to look for cover 7758, you can view it here: https://www.weber.com/US/en/accessories/grill-covers/premium-grill-cover-%E2%80%93-7758/7758.html
We would like to confirm that you have the correct cover for your grill and offer our assistance. All of our premium grill covers carry a 3-year warranty.
Please look for an email outreach from our Care team. Thanks again!
Written by a customer while visiting weber.com
Posted by: Nathan Brazil
from Florida
Gender:Male
Verified Purchase:Yes
This is the best weber grill I've ever owned. The storage is amazing and it heats up quickly.
The burners are better than my older Weber. All in all it is an excellent grill that will last a long time. Assembly took 2 people one and a half hours.
The burners are better than my older Weber. All in all it is an excellent grill that will last a long time. Assembly took 2 people one and a half hours.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Martina
from North Carolina
Gender:Female
Verified Purchase:Yes
There is so much space and very even heating throughout. The searing zone is extremely effective. I love the side element, and while it's not very powerful, it's really nice to have.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care , February 16, 2023
Thank you for your great feedback! We love hearing from our fans and it means a lot to us that you love your grill.
We are surprised to hear that you find the side burner to be underpowered, as it should provide a strong flame that withstands the elements.
We would like to know more about your experience and offer our assistance, if necessary. Please look for our email outreach soon. Thank you!
We are surprised to hear that you find the side burner to be underpowered, as it should provide a strong flame that withstands the elements.
We would like to know more about your experience and offer our assistance, if necessary. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jon C.
from Sunderland, MA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love this grill. My previous Weber grill was 13 years old and was still in great shape, but wanted to upgrade to a larger size. The prep area is a good size to old multiple items and the side burner is great for heating up sauce for wings. The coolest feature are the Weber crafted series inserts. A little bit of a learning curved with the heat and the pizza stone, but makes great pizzas and quesadillas. The sear grate works beautifully for steaks and chicken (haven’t done fish yet). Planning on getting the other attachments to try as well.
It was fairly simple to put together, the instructions were pretty straight forward. Not much more to say about that.
Overall, I’d rate the grill a 10/10 for the money. Weber grills last way longer than other brands that I’ve known people to have, so I feel it’s worth the investment in in a quality product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Well built with a long life of anticipated use
on March 12, 2023
Posted by: CLFiul
Verified Purchase:Yes
Wonderful grill. This is my sixth Weber, and so far my favorite. I also had a 300 series for natural gas and another for propane gas. Previous to gas I had several kettle grills that used charcoal. All have been well made and
lasted for years with replacement parts available to increase the number of years of use.
lasted for years with replacement parts available to increase the number of years of use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rbre455
from Texas
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I like my new grill, but it seems to take a long time to get up to temperature. Also when I was putting it together, I found a couple of pices of rubber in the bottom of the box. It turns out they are bumpers for the lid to rest on when it is closed. I requested new ones but have not yet received them.
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, May 2, 2023
Thank you for your feedback. We are so sorry to hear your grill is taking a long time to heat up and the rubber bumpers for the lid are damaged. We are happy to help.
It sounds like you may be activating a safety device built into the regulator. This safety device is a component of all LP gas regulators and is designed to reduce the flow of gas in the event of a leak.
You can inadvertently activate the safety device without having a gas leak. Typically, this occurs if you do not wait a sufficient time between opening the tank valve and the burner control knobs or if one or more of the burner control knobs is in an open position when opening the LP tank valve. When the safety device has been activated the grill is referred to as being in “bypass”.
Keep in mind that the safety device reacts to gas leaks. If a grill is in bypass, the gas connections and hose should be tested for leaks with a soap and water solution.
If you do activate the gas regulator safety device, the grill may struggle to reach high temperatures or may not light at all, even with all burners on the START/HIGH setting.
To ensure that you are not inadvertently activating the safety device as you turn on the grill, please use the following procedure:
-Turn all burner control knobs to OFF, including the side burner control knob if present.
- Visually confirm all burners are extinguished (no flame present)
-Make sure the grill lid is open. Open the LP tank valve and then wait at least 60 seconds. This will allow the hose and regulator to pressurize.
-Turn the appropriate burner control knob for your model grill to the START/HIGH position and then ignite the grill by pushing the ignition button.
-Turn each of the other burner control knobs to high, one at a time, and press the igniter button (if applicable for your model). Repeat this process until all the burners have been lit.
-Close the grill lid.
-The grill should reach approximately 500 to 550 degrees in 10-15 minutes.
When you are done grilling:
-Turn all burner control knobs to the OFF position
-Turn off the LP tank valve last.
Our Care team is following up to assist you further. Please look for our outreach soon. Thank you!
It sounds like you may be activating a safety device built into the regulator. This safety device is a component of all LP gas regulators and is designed to reduce the flow of gas in the event of a leak.
You can inadvertently activate the safety device without having a gas leak. Typically, this occurs if you do not wait a sufficient time between opening the tank valve and the burner control knobs or if one or more of the burner control knobs is in an open position when opening the LP tank valve. When the safety device has been activated the grill is referred to as being in “bypass”.
Keep in mind that the safety device reacts to gas leaks. If a grill is in bypass, the gas connections and hose should be tested for leaks with a soap and water solution.
If you do activate the gas regulator safety device, the grill may struggle to reach high temperatures or may not light at all, even with all burners on the START/HIGH setting.
To ensure that you are not inadvertently activating the safety device as you turn on the grill, please use the following procedure:
-Turn all burner control knobs to OFF, including the side burner control knob if present.
- Visually confirm all burners are extinguished (no flame present)
-Make sure the grill lid is open. Open the LP tank valve and then wait at least 60 seconds. This will allow the hose and regulator to pressurize.
-Turn the appropriate burner control knob for your model grill to the START/HIGH position and then ignite the grill by pushing the ignition button.
-Turn each of the other burner control knobs to high, one at a time, and press the igniter button (if applicable for your model). Repeat this process until all the burners have been lit.
-Close the grill lid.
-The grill should reach approximately 500 to 550 degrees in 10-15 minutes.
When you are done grilling:
-Turn all burner control knobs to the OFF position
-Turn off the LP tank valve last.
Our Care team is following up to assist you further. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: SouthCarolinaTom
Verified Purchase:Yes
Love my new Genesis 4 burner grill. Especially been impressed with the griddle. Between the griddle and the grill I can cook everything from fried eggs to amazing steaks. I also switched from propane to natural gas which makes everything super convenient.
Written by a customer while visiting weber.com