Customer reviews from weber.com
Weber - Genesis E-435 Natural Gas Grill - Black
Average customer rating
4.6
(633 Reviews)
Rating breakdown 633 reviews
5 Stars
494
4 Stars
72
3 Stars
36
2 Stars
13
1 Star
18
93%of customers recommend this product.
(
480 out of
517)
Customer Reviews for Weber - Genesis E-435 Natural Gas Grill - Black
Posted by: Geff
from Boston Area
Gender:Male
Verified Purchase:Yes
Finally broke down a purchased a new Weber Grill. I had a Genis Gold that was 18 years plus and i cannot talk about that grill enough. We decided to purchase a new Weber and the 435 was a great choice. No lie it took a few times to get used to even heat, and fantastic indirect eat but that grill has surpassed all expectations. Steaks, ribs and vegetables come out perfect every time. There is always even heat and we have used aa cast iron skillet on it and it is fantastic. Our next purchase is for the flat top insert and i am waiting for that. If your going to get a new grill i strongly suggest you look at the 435
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: 305Guy
Verified Purchase:Yes
For the price, I would have liked to get stainless steel grill grates.
Written by a customer while visiting weber.com
Posted by: PLC53
from Taylor, Texas
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Sear station and Crafted System is fabulous. I only wish Weber offered 9mm stainless grates for this midel. Grill was easy to assemble and functioned properly out of the box.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mel Bo
from Slc, Utah
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Nicely built, heats up quickly and holds heat well…and it looks awesome! Lots of accessories available. I purchased the Weber crafted flat top to use with the includes frame kit which makes for a versatile grilling experience. I am very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: DougDE
from Wilmington, DE
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Door pin broke during assembly. Regulator malfunctioned on second use. Cannot use the unit at present. This new Weber is poorly manufactured.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 26, 2023
We appreciate your feedback. We are very sorry to hear about the broken door pin and the issue with the regulator assembly. We are happy to help get this resolved. Our Care team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: Not Working
from DFW
Gender:Male
Verified Purchase:Yes
Would not ignite, had to return it. Brought a different brand.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 28, 2023
Your feedback is very important to us. We are very sorry about your experience and having to return the grill. We will be sure to share this with our team. If further assistance is needed please reach out to us directly. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from New Berlin, wi
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love this grill! I use it all of the time and getting more and more adventurous with all of the attachments for it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mikey1
Verified Purchase:Yes
Great looking grill. Now the downside. Upon delivery, ignitor for the side burner didn’t work. Contacted Weber and they sent a new ignitor assembly. I had to install and now the burner is functioning. Two weeks of ownership and the stainless grates are rusting. Contacted Weber and they shipped a full set of new grates. Upon receipt I checked the grates with a magnet and in fact they are strongly magnetic. So the grates are a low grade of stainless so I will see how long these ones last.
On the positive side, Weber customer service was very pleasant to work with and very responsive.
Summing up, I would expect more from a grill this expensive.
On the positive side, Weber customer service was very pleasant to work with and very responsive.
Summing up, I would expect more from a grill this expensive.
Response from weber.comBy Weber Grills, Consumer Care, August 16, 2023
Thank you for your feedback and your patience. We are sorry for the disappointing experience you had with your grill's igniter and grates. We stand by the quality of our products and back them with a great warranty.
We expect your grill parts to be long-lasting and high-quality. Regular maintenance (cleaning) of the interior and exterior parts of your outdoor appliance will provide the best experience over time.
Your satisfaction is very important to us. We would like to know more about your experience and offer our assistance. Please look for our email outreach. Thank you!
We expect your grill parts to be long-lasting and high-quality. Regular maintenance (cleaning) of the interior and exterior parts of your outdoor appliance will provide the best experience over time.
Your satisfaction is very important to us. We would like to know more about your experience and offer our assistance. Please look for our email outreach. Thank you!
Written by a customer while visiting weber.com