Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Built-In Icemaker with Nugget Ice - Custom Panel Ready
Average customer rating
4.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
16
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
3
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for GE Profile - 15" 26-Lb. Built-In Icemaker with Nugget Ice - Custom Panel Ready
Customer Rating
5
Heavenly Nugget Ice
on July 16, 2025
Posted by: Anonymous
from West Chester, PA
I have been wanting a nugget ice maker for years. My husband fought me on this one and now he loves it as much as I do. We just had a party and I was worried it wouldn’t keep up with what was needed but this worked wonderfully. Our two dogs even love it. We have a bowl specifically for nugget ice when they come in overheated from being outside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic nugget ice maker
on July 15, 2025
Posted by: AJ49NL
This is the third nugget icemaker I’ve purchased (different homes). So far this is the best of the 3. Love the ice (we use a lot) ! The app is very useful to alert if someone didn’t close the door or to let me know when it’s time for a filter change. Well, I did not install. I was present for installation and it seemed to be a fairly straightforward, easy installation under the counter. Love this machine!
Written by a customer while visiting geappliances.com
Customer Rating
2
Hope it's great
on June 5, 2025
Posted by: Blaah
from OH
I cannot give a review on this ice-maker yet because it was installed by a professional installer without the water pump, which by the way we paid for. The company that we bought it off of just didn't know to order it separately, which doesn't say much for the company.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, June 9, 2025
We'd like to assist you with the drain pump of your ice maker. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Nugget Ice
on May 15, 2025
Posted by: Markd54
The white door was a little tricky to install to match the other appliances but once I got the top and bottom trim off the inside of the door it was easy. This nugget ice machine has worked great so far. It seems many in my family enjoy chewing this ice.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Eh
on May 14, 2025
Posted by: Eheh
Awesome ice too noisy both ice maker and pump. This is more than five characters
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, May 14, 2025
We're happy to see that you are enjoying your new icemaker. We will be passing your comments about the sounds over to our product team to review. That way we can look for potential improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this Icemaker
on May 10, 2025
Posted by: KMac from Austin
The ice comes out great. The installation was straightforward. Being able to customize the outside panel was phenomenal. Love the Icemaker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY ICE MACHINES FROM GE
on May 9, 2025
Posted by: RB18986
Don't waste your money on this product. GE doesn't care that they make garbage products and do not back the product with a warranty over one year. My machine rarely produces ice and beeps all day long. I have consistently cleaned the unit and changed to filter (more times than recommended). My unit is at one year now and, in that one year, the unit beeps and turns off more than it has ever made ice. It's a terrible machine that GE will not stand behind. Buy under counter ice machines from a different manufacturer.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 9, 2025
We'd like to assist you with your ice maker not operating properly. Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
3
Slushy vs Solid
on April 26, 2025
Posted by: T4cer
from Utah
Maybe I’m particular but I find the ice to be more on the slushy side rather than solid. Is there anyway to set temperature to make ice more solid?
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, April 29, 2025
We encourage you to schedule service with one of our certified technicians to get your ice nuggets crunchier (more solid) than slushy. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com