Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
164
4 Stars
33
3 Stars
11
2 Stars
11
1 Star
25
84%of customers recommend this product.
(
135 out of
161)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: john dettoni
from san clemente, california
Verified Purchase:Yes
[This review was collected as part of a promotion.] works well as intended which is as it should be for which I am happy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Harold38
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I needed, in a compact package. Much improved over previous docking stations.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tax Man
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used these in the past, this one won't work as expected ou of the box.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 31, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: NY Attorney
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dock does what it says it does, performs as it should, and simply stated, just works. No configuration needed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Prag
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s great product. Works very well. I have no issues .
Written by a customer while visiting lenovo.com
Customer Rating
1
Doesn't work
on August 3, 2023
Posted by: angrycustomer111111
Doesn't work with any of the basic USB peripherals I've tried to plug into it, making it little more than a glorified power supply.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 4, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Gargamel
from Carlsbad, CA
Verified Purchase:Yes
Dock works great with my Mac Air and the Lenovo Thinkbook that I purchased. Awesome.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Freeze on unplug, looses monitors
on March 31, 2023
Posted by: noodleclaus
from MD
[This review was collected as part of a promotion.] I am running 2x4K, 1x2k, and 1x 1k monitors, a mic, 1080p webcam, speakers, mouse and keyboard through 1 thunderbolt 4 port--amazing! However, unplugging the port invariably results in a system freeze--even with windows "safely remove hardware." Unplugging the power to the doc before disconnect reduces likelihood of freeze. The doc also frequently--almost daily, will stop showing one of the monitors requiring plug and unplug of the cable from the dock. Finally, monitors occassionally randomly turn off briefly and then back on.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com