Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
164
4 Stars
33
3 Stars
11
2 Stars
11
1 Star
25
84%of customers recommend this product.
(
135 out of
161)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: Smg24
from Hutchinson mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works perfectly. Great addition to your workflow. I have three monitors a stream deck and two video cameras plugged in and it is flawless.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Mendel L
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far works great. Dont like that I need to plug the wire in manually (unlike older docks that 'clip in'
Written by a customer while visiting lenovo.com
Customer Rating
2
HDMI issues
on April 22, 2023
Posted by: caliitguy
from Cali
Updated to latest firmware and it has been nothing but an annoying hassle. If the engineers can get the firmware issues nailed down and get the inputs to function properly then sure buy it but be ready for pain because this latest update I have nothing but trouble with it. HDMI monitor will not even come up if I switch inputs it just keeps saying no signal. I have to unplug the Thunderbolt connection and then plug it back in for my monitor to be recognized. The other way is multiple reboots in order to get the monitor to be detected... At 400 bucks you would expect a little bit better quality than this so far nothing but a disappointment. Do better lenovo these devices should allow for better connectivity not cause the users an endless supply of headaches.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: ABahbout
from San Mateo, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked perfectly and easy to install and configure. Plug and Play
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kaspar
Verified Purchase:Yes
I would give this a 5, but when I plug in an HDMI cable, Light comes through the screen when nothing is playing. No light should come tgrough
Written by a customer while visiting lenovo.com
Posted by: Work from home warrior
from Berkeley, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Professional appearance and numerous plugs to support various configurations while enabling easy switching between laptops.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jason Hoffman
Verified Purchase:Yes
Worked for 3 weeks then my thinkpad t14 gen 2i threw a battery charge error, now none of the external displays work. Terrible.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing. We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JaneLN
from Illinois
Verified Purchase:Yes
This is the worst dock I have ever owned most of the time.I have it unplugged and I have not figured out how it connects to the computer because everything that I plug into it Doesn't work properly. It came with the AC adapter, but I have to use that for the laptop because the laptop didn't come with an AC adapter. I don't understand where it's supposed to be connected to the laptop. The instructions are unclear. It was a total waste of money. I still have to call a Novo to figure out what to do about this.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 29, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com