Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
164
4 Stars
33
3 Stars
11
2 Stars
11
1 Star
25
84%of customers recommend this product.
(
135 out of
161)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: Idaho dad
Verified Purchase:Yes
I had hoped that it would be compatible with my IdeaPad laptop but it is not. The product description was very unclear on this. I need to find out how to return it since it is nonfunctional with my laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 15, 2024
Thank you for your message and we appreciate your time and patience. We apologize for the inconvenience. We request you to contact our customer support team who will be providing a shipping label via email address to you as quickly as possible. Once we have the package back and the return authorization will be processed. Again, we apologize for the inconveniences this may have caused.
Please contact our Customer Care team at 1-855-253-6686 Option #3.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Please contact our Customer Care team at 1-855-253-6686 Option #3.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: RonHWA
from Washington
Verified Purchase:Yes
Tons of issues with this thing, nothing like what you expect for this price point. Connecting DP and HDMI at the same time creates weird behaviour, there’s even an audio problem that happens only when I connect this.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We completely understand your frustration. We’ll make sure that our technical team hears about your experience. We request you to please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Thanks for bringing this issue to our attention, and we’ll do what we can to fix it.
Sincerely,
Poornima_Lenovo
We completely understand your frustration. We’ll make sure that our technical team hears about your experience. We request you to please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Thanks for bringing this issue to our attention, and we’ll do what we can to fix it.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Very bad product
on January 12, 2022
Posted by: visd90
from San Diego
[This review was collected as part of a promotion.] We recently purchased new batch of Lenovo laptops, we bought this paticular dock station, it's a nightmare, one was DOA and I am pending the replacement, I may have to open 2 new cases regarding 2 other docks, this is all within a month and about a week of use, a lot of screen issues, monitors flickers, monitors go blank, no video from the laptop is transmitted! it added tons of overhead and we are spending a lot of times to troubleshoot, this was not the experience with the previous-gen we bought 2-3 years ago, this has been nothing but a plague of issues, I am assessing my other options right now.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 13, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: The Basian
from portland, oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] functional and works the way it is intended. Not really much else to say, its a dock.
Written by a customer while visiting lenovo.com
Customer Rating
5
Mostly solid
on October 14, 2023
Posted by: andy2727
[This review was collected as part of a promotion.] Bought for work. Had one firmware issue, but has been solid since
Written by a customer while visiting lenovo.com
Posted by: lmmarsano
from Prospect, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reduces cables to a minimum by passing data and power through the same port. Charges other devices. Smoothly forwards connections.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ack42fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this so I could run multiple monitors on my new X1 Carbon but it does not work.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 21, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: rdashoff
from Highland, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over all a good dock with the limited time I had to evaluate it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com