[This review was collected as part of a promotion.] After a lot of back and forth with Lenovo support after purchasing the doc I was told that it is not compatible with the Lenovo laptop I purchased at the same time.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 29, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. To accommodate your needs, please consider more options on our website at https://www.lenovo.com/us/en/pc.
Very Respectfully, Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Sub-par and barely compatible with Lenovo laptops
on January 13, 2023
Posted by: AndIDo
from California
[This review was collected as part of a promotion.] I own a current Gen 3 Lenovo P15v and thought it would be nice to have a docking station since it has Thunderbolt 4 support...overall I am disappointed that this docking station is difficult to set up, lags in performance, and doesn't offer any charging capabilities for the Lenovo P15v. In fact this docking station is more compatible with off-brand laptops, which easily plug and play with a single connection with charging and seamless connectivity for all the expanded ports.
With a Lenovo laptop it required extensive finagling of the display set up to get the correct aspect ratio, resolution, and output orientation for 2 basic resolution displays!! I updated the firmware on the docking station thinking that would help, but it did the exact opposite. I frequently get a swapping of the primary screens, extra large fonts on browsers and desktop icons that intermittently pop up out of nowhere and requires restarting of the machine and this often does not solve the issue. Also, it takes a day and half to wake up the laptop after it goes to sleep. Horrible!!
Lenovo has failed to serve its primary customer who are the loyal owners of expensive Lenovo laptops and who support the brand assuming that they tailor their accessories to be minimally compatible with Lenovo machines.
I wouldn't recommend this docking station if you own a Lenovo laptop, and you might be better off with a 3rd party dock or another brand of laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 16, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Having a mini-dock in my home office that worked inconsistently (monitor connection), purchased the Thunderbolt for my at-work office. It works perfectly, but only after fumbling through cryptic and cumbersome required firmware/software updates, and then it still required my Carbon a few minutes to recognize the Thunderbolt. But after that, it has worked consistently as expected, and I was able to assist a colleague with bringing his Thunderbolt to successful operation after only being able to use it as a power supply. As well, apparently thanks to installing the dock firmware, my mini-dock now also works perfectly.
Works great, but the port replication for the NIC is not displaying on my P51s. Have done a little troubleshooting and will continue. Haven't rushed because I use WiFi, but need the port to print.
[This review was collected as part of a promotion.] Got it to run 3 external monitors with my T14, worked as advertised, USB-C recognized the dock as soon as I plugged it in
[This review was collected as part of a promotion.] Nice dock for multiple monitors. Plenty of USB ports for all the THINGS we love to plug in. Pass through charging is a must in my environment