Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Morning Blue Glass
Average customer rating
4.1
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
64
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
15
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Morning Blue Glass
Customer Rating
1
Free panels were a scam
on February 8, 2025
Posted by: Zack
I bought the fridge around the 4th of July in 2024. Not once since then has there been colors other than white black and blue. Unacceptable and a scam to advertise 4 free panels.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, February 10, 2025
Hi Zack,
We understand how you feel about the panels' available colors. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
We understand how you feel about the panels' available colors. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
4
Yellow Panels
on April 10, 2025
Posted by: bjandmj
from Missouri
We bought our kitchen appliances in August 2024, they finally delivered in November (long delay) but all we could get were the white panels for the 4 panel french door bespoke fridge. We did get a 'panel offer' certificate so we could get the yellow panels (we ordered and wanted) at a later date, but we never get a response on when they will be available. I have called a few times each month since but just get the same response "keep watch of our site and once they are available, they will show". This fridge works great and the glass paneled fridge (range & wall oven) was a fantastic idea, and we love them all but when are the colored panels coming back in stock? We see a lot of folks are wanting these great colors (yellow, orange, green, pink, etc.) to come back in stock, but all Samsung has is black, gray, white & that dusty blue. Come on Samsung what is the issue? If we wanted any of these blah colors, we could buy any fridge out on the market.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
refrigerator!!!
on December 21, 2022
Posted by: Ana7levi
from Buckeye AZ
[This review was collected as part of a promotion.] I have been with my new refrigerator for more than a month, I love it and when visitors come to my house they fall in love with my refrigerator, they ask me where you bought it, how much did it cost? It is the jewel of my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
FRENCH DOOR TOP BLACK CHARCOAL PANEL NEVER IN STOC
on June 30, 2025
Posted by: TRCTHEKID
from NEWPORT BEACH CA
A LIGHT TAP WITH A BOTTLE AND THE WHOLE PANEL SHATTERED. THE REPLACEMENT PART IN THE CHARCOAL BLACK GLASS HAS BEEN OUT OF STOCK IN MY ZIP CODE FOR AREA OVER 6 MONTHS. WHAT A JOKE
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Care, July 1, 2025
Hello,
We understand the dismay about what transpired with the panel.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement panel's status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand the dismay about what transpired with the panel.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the replacement panel's status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Fridge
on June 11, 2022
Posted by: Haunsie
from Burlington, NC
[This review was collected as part of a promotion.] I bought the bespoke fridge and it is stunning!! I went with the blue, pink and orange glass panels and posted a pic…everyone loved it! Two people said they bought one from my pic! The fridge itself has great features and tons of room…but the custom exterior is what sells it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beverage center
on June 28, 2022
Posted by: Connie
from Fayetteville, NC
[This review was collected as part of a promotion.] Looks so sleek. Love having the beverage center. Only had less than a month but so far everything works great. Love the ice bins.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Love my bespoke refrigerator
on October 19, 2022
Posted by: Lili
from Texas
[This review was collected as part of a promotion.] I bought it in September, the installation service was outstanding and the refrigerator is elegant, very functional and spacious.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product, Good quality
on November 15, 2022
Posted by: Lohith
from New Jersey NJ
[This review was collected as part of a promotion.] Excellent Product, Good quality and Finish. Looks Excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US