Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Morning Blue Glass
Average customer rating
4.1
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
64
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
15
88%of customers recommend this product.
(
63 out of
72)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Morning Blue Glass
Customer Rating
5
Love the beverage features, freezer is large like
on April 1, 2025
Posted by: NRosa
I purchased this fridge 6 weeks ago, and im in love with it.
Written by a customer while visiting Samsung US
Customer Rating
2
good function / bad promise
on August 31, 2025
Posted by: The Fridge Man
from Los Angeles
a bunch of decepti-cons - not really truthful in what they advertise. I bought the fridge for the function (which honestly works good, love the water pitcher & ice feature) - however the interchangeable panels no longer available.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy Samsung Care, September 2, 2025
Greetings! We understand your expectations around the interchangeable panels and recognize how it can be disappointing to find that certain options are no longer available. Let us help. I've shared the website of our authorized distributor for parts and accessories. Please visit the link below to check the availability of Bespoke panels: Samsung Parts: https://samsungparts.com/pages/supports
Leo
Leo
Written by a customer while visiting Samsung US
Customer Rating
2
Scratch easily
on September 26, 2025
Posted by: Nadia
from Alberta
It waste of money, I have changed the panel six months ago because of some scratches on the previous panel. Now I am stuck with another scratched panel. This refrigerator get scratched easily, I had an LG refrigerator for more than 20 years without any issues like that.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
3
Response from Samsung USBy SEA Care, September 29, 2025
Nadia, we understand the importance of maintaining your refrigerator in pristine condition. Let's help you out. For specific instructions on cleaning the exterior of your refrigerator, refer to the manual that came with your unit. Alternatively, you can also view or download it from the Samsung website. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150871238, to help our team locate your information when you message us. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150871238, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
1
I don’t recommend
on October 16, 2025
Posted by: Disappointed
from Nashville, Tn
[This review was collected as part of a promotion.] Looks cheap and it’s very fragile. Dent and damage very easily
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 17, 2025
Hello there,
We understand your frustration if, after repairing your microwave door, it breaks again and is already out of warranty. We're also here to help with any other Samsung appliances that are giving you issues. We want to speak with you directly to discuss this matter and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151054361) to help our team pull up your information.
Have a great day.
^Camille
We understand your frustration if, after repairing your microwave door, it breaks again and is already out of warranty. We're also here to help with any other Samsung appliances that are giving you issues. We want to speak with you directly to discuss this matter and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151054361) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Discontinuing Design Left Only Weak Functionality
on October 30, 2025
Posted by: J He
from Santa Clara, CA
The original variety of colors and the prospect of changing the exterior by stocking a variety of panels to swap in/out originally provide a differentiating ability to evolve the appliance's design appeal over time. The facade isn't functional, but it did a lot to make the lackluster feature set easier to shrug your shoulders and not pay much attention to. Without making the functionality any better, Samsung discontinued almost the entire palette of visual appeal. But my "Morning Update" consists of a weather report, an inaccurate refrigerator contents report, and the same 30 second commercial for a news channel whose content is actually not part of the report. The "Morning Report" functional faceplant is just one story, but its theme seems to prevail frequently in the application features I'm leaving unmentioned as well.
Software updates seem to be more about revoking the existence of apps that are no longer functional, reducing value, not expanding it (not always, but often enough...)
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy SEA Care, October 31, 2025
Hello J He,
We appreciate sharing your detailed feedback about the design updates and software experience of your refrigerator. We understand how important both aesthetics and functionality are to your overall satisfaction, and we’re here to assist further.
To allow us to review your experience in more detail and explore available options, please contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151189424) to help our team pull up your information.
Thank you.
^Camille
We appreciate sharing your detailed feedback about the design updates and software experience of your refrigerator. We understand how important both aesthetics and functionality are to your overall satisfaction, and we’re here to assist further.
To allow us to review your experience in more detail and explore available options, please contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151189424) to help our team pull up your information.
Thank you.
^Camille
Written by a customer while visiting Samsung US