Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
7
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Customer Rating
5
The Refridgerator You Didn't Know You Needed
on November 16, 2022
Posted by: Dash777
from Gainesville, GA
[This review was collected as part of a promotion.] This refrigerator is by far one of my most favorite. My last Samsung fridge needed to be replaced so I decided to gift myself for my birthday with this new one that had french doors, a flex drawer and freezer with two kinds of ice. I never knew I would enjoy the Family Hub as much as I do. Listening to music or watching TV while preparing meals is a game changer. The added beverage center is amazing! The self filling pitcher is so convenient. I love being able to look in my fridge from the grocery store if I forget something on my list. I am reminded when I need a new filter and can even order it from the Family Hub. Thanks for making my life easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HUGE refrigerator
on November 18, 2022
Posted by: Jame
from Orchard Park, NY
[This review was collected as part of a promotion.] We bought this refrigerator as part of a package. The freezer sections are awesome, middle refrigerator drawer is great but the best feature is the split door with the water dispenser and container, LOVE it !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant design wrapped in efficient features!
on April 30, 2024
Posted by: Ceedee
from High Point, NC
This fridge is the perfect balance of Beauty and functionality. No detail was missed! Has become the focal point of our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool fridge
on August 24, 2024
Posted by: Eddie
from Delray Beach
[This review was collected as part of a promotion.] The colored glass panels really added to the contemporary design of our Florida beach condo. The features are great for water and ice. My wife bought several panel colors and plans to swap the out for the seasons.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the beverage features, freezer is large like
on April 1, 2025
Posted by: NRosa
I purchased this fridge 6 weeks ago, and im in love with it.
Written by a customer while visiting Samsung US
Customer Rating
1
I don’t recommend
on October 16, 2025
Posted by: Disappointed
from Nashville, Tn
[This review was collected as part of a promotion.] Looks cheap and it’s very fragile. Dent and damage very easily
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 17, 2025
Hello there,
We understand your frustration if, after repairing your microwave door, it breaks again and is already out of warranty. We're also here to help with any other Samsung appliances that are giving you issues. We want to speak with you directly to discuss this matter and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151054361) to help our team pull up your information.
Have a great day.
^Camille
We understand your frustration if, after repairing your microwave door, it breaks again and is already out of warranty. We're also here to help with any other Samsung appliances that are giving you issues. We want to speak with you directly to discuss this matter and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151054361) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Discontinuing Design Left Only Weak Functionality
on October 30, 2025
Posted by: J He
from Santa Clara, CA
The original variety of colors and the prospect of changing the exterior by stocking a variety of panels to swap in/out originally provide a differentiating ability to evolve the appliance's design appeal over time. The facade isn't functional, but it did a lot to make the lackluster feature set easier to shrug your shoulders and not pay much attention to. Without making the functionality any better, Samsung discontinued almost the entire palette of visual appeal. But my "Morning Update" consists of a weather report, an inaccurate refrigerator contents report, and the same 30 second commercial for a news channel whose content is actually not part of the report. The "Morning Report" functional faceplant is just one story, but its theme seems to prevail frequently in the application features I'm leaving unmentioned as well.
Software updates seem to be more about revoking the existence of apps that are no longer functional, reducing value, not expanding it (not always, but often enough...)
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy SEA Care, October 31, 2025
Hello J He,
We appreciate sharing your detailed feedback about the design updates and software experience of your refrigerator. We understand how important both aesthetics and functionality are to your overall satisfaction, and we’re here to assist further.
To allow us to review your experience in more detail and explore available options, please contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151189424) to help our team pull up your information.
Thank you.
^Camille
We appreciate sharing your detailed feedback about the design updates and software experience of your refrigerator. We understand how important both aesthetics and functionality are to your overall satisfaction, and we’re here to assist further.
To allow us to review your experience in more detail and explore available options, please contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151189424) to help our team pull up your information.
Thank you.
^Camille
Written by a customer while visiting Samsung US