Customer reviews from Samsung US
Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Average customer rating
3.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
7
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Customer Rating
1
Great idea - terrible execution
on February 21, 2023
Posted by: Puro Domum
from Tampa fl
Ordering the panels for this refrig is a confusing and obfuscated process. It took two hours at the store to find out that they only had panels available in weird colors that nobody wants. So I ordered online and after three tries have to receive the right sizes.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy Leo, Samsung Care, February 27, 2023
Greetings!
We appreciate your honest feedback about your recent purchase of this Samsung Bespoke panel.
I will be sure to forward what you have mentioned regarding your experience with purchasing this accessory to our web developer for current and future web development.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145502828 to help our team pull up your information.
Leo
We appreciate your honest feedback about your recent purchase of this Samsung Bespoke panel.
I will be sure to forward what you have mentioned regarding your experience with purchasing this accessory to our web developer for current and future web development.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145502828 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator!
on July 6, 2022
Posted by: Joey
from Bakersfield, CA
[This review was collected as part of a promotion.] I love my white Bespoke Refrigerator! The panels are easy to clean. I love too, the beverage center. The pitcher is so convenient and the best part, it automatically refills the pitcher. I can’t wait to get more
color panels in the future.
color panels in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on July 21, 2022
Posted by: Frenchy
from Fayetteville nc
[This review was collected as part of a promotion.] Perfect purchase for my kitchen. I love it. Modern but match with old kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The refrigerator looks good… but
on July 23, 2022
Posted by: Mickey
from Harrisburg pa
[This review was collected as part of a promotion.] When you open the door to get water and then you close the right door it somehow opens the left door. Must remember to fully close the right door.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy ROSSINI, Customer Care, August 2, 2022
Hello Mickey,
We appreciate you sharing your experience with SamsungBespoke 4-Door French Door Refrigerator Panel in White Glass - Bottom Panel. We apologize for not meeting your expectations about our Refrigerator, especially for experiencing some problems with the door. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
For future concerns, you may use this link to help you with your issue.
Refrigerator or freezer doors will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Condensation, moisture, or mold between the refrigerator doors
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may reach us via the following links if you need additional assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144756781
Thank you for choosing Samsung.
^Ross
We appreciate you sharing your experience with SamsungBespoke 4-Door French Door Refrigerator Panel in White Glass - Bottom Panel. We apologize for not meeting your expectations about our Refrigerator, especially for experiencing some problems with the door. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
For future concerns, you may use this link to help you with your issue.
Refrigerator or freezer doors will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Condensation, moisture, or mold between the refrigerator doors
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may reach us via the following links if you need additional assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144756781
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Best fridge out there!!!
on December 1, 2022
Posted by: Cat lover
from Kaufman texas
[This review was collected as part of a promotion.] By far the best fridge on the market!!! We have had 6 fridges in the past, this puts all others to shame.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks amazing in our kitchen
on September 28, 2022
Posted by: Anonymous
from Riverside, CA
[This review was collected as part of a promotion.] We've had this few weeks now and it has worked great and looks amazing. Everyone is drawn to it when they see and states that they want one now. Definitely, a great addition to the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke 4-Door French Door
on September 28, 2022
Posted by: yada
from Albuquerque New Mexico
[This review was collected as part of a promotion.] Just receive my new white panels for my Samsung Bespoke 4 door refrigerator in white and they are beautiful so nice to be able to change the panels on my fridge. Like new as often as I want to change them or mix and match. LOVE IT!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on October 6, 2022
Posted by: Hatestoshop
from Parkville MO
[This review was collected as part of a promotion.] I've had my Bespoke refrigerator a little more than a month. It's very roomy and I like the middle drawer. It keeps me at longer than in the regular fridge. The freezer drawer is making a noise so I have a service appointment to fix that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US