Customer reviews from cuisinart.com
Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Average customer rating
4.7 out of 5
4.7
(180 Reviews)
Open Ratings Snapshot
Rating breakdown 180 reviews
5 Stars
140
4 Stars
30
3 Stars
7
2 Stars
2
1 Star
1
95%of customers recommend this product. 
(
144 out of 151
)
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Customer Reviews for Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Customer Rating
5 out of 5
5
The best coffee I’ve ever made!
on February 23, 2026
Posted by: Angel C.C.
Gender:Female
Verified Purchase:Yes
When I heard that dreaded shatter in our kitchen, I knew my husband shattered the carafe for our CHW-12. It was a housewarming gift from my parents when I moved into my first place 9 years ago. Tempted to replace the carafe itself, my husband persuaded me to buy this one. And HOLY MAGIC BEAN JUICE!!!!! The BEST tasting coffee I’ve ever made at home! This take up less space than the old one, makes less noise, and the added features to clean and care for it?! Let’s just say I’ll be keeping this for the next 10+ years!!! Absolutely loved my old Cuisinart - love her upgraded new model even more!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
A very happy customer..
on February 28, 2026
Posted by: Matilda N
Verified Purchase:Yes
I like this coffee pot and hot water system.
I like tue quality of this product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great update to older model
on February 25, 2024
Posted by: Kenny L.
from NJ
Gender:Male
Verified Purchase:Yes
The older model was a little bulkier and the hot water side broke after about 5 years of use. So, this was a great, sleek upgrade that gave us just that little bit more of counter space, but with the same great features we needed. I personally love how you can take out the little tray that goes below the hot water spout. That helps clear up a lot of space.
Anyway, hope this model lasts with all the use it’s getting since we use it mostly to warm our baby’s bottles.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great coffee maker
on February 20, 2024
Posted by: DeMul
from Arizona
Gender:Female
Verified Purchase:Yes
I love this coffee maker because it has the hot water feature. I use it regularly. I really like that the carafe was updated, from the previous version, as it does not dribble coffee when you pour it out.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Cuisinart coffee/ hot water machine.
on February 23, 2024
Posted by: Anonymous
from Virgina
Gender:Female
Verified Purchase:Yes
Great. Easy and convenient. Looks great on my counter and doesn't take up a lot of space.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great product and very convenient!
on February 27, 2024
Posted by: C King
Gender:Female
Verified Purchase:Yes
Makes great coffee and keeps it hot. The hot water side is the correct temperature for making hot beverages, especially tea. This is my second cuisinart and my first one was great, I hope this one will perform as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Excellent coffee maker- hot water a bonus!
on March 7, 2024
Posted by: MamaLins
Gender:Female
Verified Purchase:Yes
Great coffee maker and since we also have tea drinkers, the hot water function means everyone benefits!
I’ve used a Cuisinart coffee maker of some kind for many years. They’re reliable, the company honors their warranties and they brew great coffee. In recent years we switched to the model that includes the hot water side and it’s awesome.
I did prefer the previous design with more stainless steel color and wider with less depth but this new one sits neatly in the corner of our kitchen counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
A coffee maker for tea lovers.
on April 15, 2024
Posted by: BlueSand
from Olympia
Gender:Male
Verified Purchase:Yes
Love this machine. Works great for all family preferences. We love the new version. We have been using this configuration for over 10 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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