Customer reviews from cuisinart.com
Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Average customer rating
4.7
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
136
4 Stars
28
3 Stars
6
2 Stars
2
1 Star
1
95%of customers recommend this product.
(
140 out of
147)
Customer Reviews for Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Posted by: Pp pp p
from Connecticut
Gender:Female
Verified Purchase:Yes
I love the Cuisinart coffee makers, and The Coffee Plus 12 did not disappoint. Having the hot water feature for a quick cup of tea is a great feature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DrLala007
Gender:Female
Verified Purchase:Yes
Pretty good brewer. It’s a little complicated to put in the water with a water heater for tea thrown in the mix which we didn’t know about. The spout for the hot water was misleading. Looks like a milk frother which I would prefer since we are latte people. The pot runs very hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ggtomany
Gender:Female
Verified Purchase:Yes
Makes great coffee. I have used cuisinart coffee pots for over 20 years. I bought this one so I would have the separate hot water for the tea drinkers that don’t want coffee tainted tea
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shain
Verified Purchase:Yes
This coffee maker works really well and is easy to use. I wish the lid tipped back for easier filling. You have to remove the lid completely to fill the carafe. Otherwise, it’s perfect!
Written by a customer while visiting cuisinart.com
Posted by: Stevebsam
Gender:Male
Verified Purchase:Yes
I am so impressed with the great taste of coffee, use organic whole bean ground. Coffee comes out hot and stays hot. Love the hot water dispenser for tea.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brinn
Gender:Female
Verified Purchase:Yes
This works well for a tea and coffee household. This coffee maker makes a great cup of coffee and is easy to use. Having the separate tank for hot water has made my life easier as well. I don't have to have multiple machines on my counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jer D
Gender:Male
Verified Purchase:Yes
Coffee dispenser works fine.
Unfortunately, there is a taste of Coffee with the hot
water reservoir, so it's kind of useless.
Unfortunately, there is a taste of Coffee with the hot
water reservoir, so it's kind of useless.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for your feedback, and we’re glad the dispenser is working well. To help prevent any lingering coffee taste, please ensure the descaling and cleaning processes are being followed; our Consumer Assistance Center can provide guidance if needed at 1-800-726-0190. We appreciate your comments and hope to make your coffee routine even better.
Written by a customer while visiting cuisinart.com
Customer Rating
5
The Best Coffee of any brewing device
on January 15, 2026
Posted by: Ohioman
I have a collection of various coffeemakers including pour-over, moka-pot, automatic drip, percolator and others. This Cuisinart model makes the absolute best coffee of all of them. I have another drip maker that cost twice as much and is considered top of the line. But it pales in comparision to this Cuisinart. I love mornings as I prepare to savor the best coffee I've ever had from a home drip style coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com