Customer reviews from cuisinart.com
Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Average customer rating
4.7
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
136
4 Stars
28
3 Stars
6
2 Stars
2
1 Star
1
95%of customers recommend this product.
(
140 out of
147)
Customer Reviews for Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Posted by: Londi
from Fresh Meadows, NY
Gender:Male
Verified Purchase:Yes
I purchased to replace the cusinart model chw-12 due to constant water leak after only 1 yr of use. This Model appears better constructed. I hope it will last longer than one year because I love the on-demand hot water function.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chigrl
from California
Gender:Female
Verified Purchase:Yes
As much as I love Cuisinart products, thought I would enjoy the newer design of this model. Purchased as a replacement, it operates as a Cuisinart product does, reliable just not as functional as older model. Matter of personal preference.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chuchie
Verified Purchase:Yes
My only feedback would be that the opening to pour water in only has a little handle on the right side. It’s a little awkward especially if you are holding the pot with your right hand and you are petite. If it was on both sides or at least had an area to lift it up from on the left, filling would be easier
Written by a customer while visiting cuisinart.com
Posted by: Hergertr
from Washington State
Gender:Male
Verified Purchase:Yes
Looking for a coffee maker that had an instant hot spigot. Works fine for that but inconvenient to generate a single cup of coffee similar to Keurig.
Written by a customer while visiting cuisinart.com
Posted by: G. McCauley
Verified Purchase:Yes
Love it! I’ve had the Cusinart for many years but saw this model at our sons house. When my last Cuisinart broke, I knew I want to replace with this!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: The Kruegs
Verified Purchase:Yes
Replaced old version of this combo coffee / hot water maker. Like everything except extremely small area for putting in water. In comparison to older version, we would prefer the old over the new.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: clgirdler
from Virginia
Verified Purchase:Yes
I like the size, the updated design fits on my counter better. We appreciate the carafe temperature option also.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: smartblonde
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the Cuisinart Coffee Maker, 14-Cup Glass Carafe, DCC-3200P1 in 2017 and although it's still working I decided to purchase the Cuisinart CHW-16 12-Cup Coffeemaker & Hot Water System about a month ago. I absolutely LOVE this coffeemaker for the following reasons:
1. The beep sound when coffee is finished brewing is much quieter, something I appreciate since I am "noise sensitive." For those who might not hear the beep, the CARAFE TEMP button illuminates when it's done brewing.
2. Since there are mostly just two of us drinking coffee, the 12 cup capacity is sufficient, and when we have company there's plenty for four large mugs.
3. The coffee and the water both brew hot--I tested with an instant read thermometer and the coffee is +/- 200ºF, the water a few degrees lower--plenty hot.
4. I use a 2 cup Pyrex measuring cup to fill the water tanks; for the two of us I pour in 4 cups. I've found this much easier than using the carafe, and no spills.
5. I really prefer a GLASS carafe so I can put it in the dishwasher every week (along with the lid and filter basket). I like that the lid comes off the carafe for easy cleaning. It is very durable, even though I've "clunked" it a few times against my sink. I even bought a spare carafe in case it broke--but it never did.
6. The hot water dispenser is a game-changer for me! I put a small stainless thermos on the stand and fill it with hot water while the coffee is brewing, then put a lid on it. When coffee is ready, I pour mine in my mug and my husband's in the thermos since he drinks his later. After sliding the water lever back to LOCK, I remove the thermos from the stand, and place a folded paper towel on it to catch a drip or two if necessary (I re-use it). The stand removes easily for taller mugs.
7. I have the coffeemaker/hot water ready to turn on in the morning but do not program it to turn on since I'm never sure when I'll wake up. ;-)
8. My afternoon coffee uses the 1-4 cups feature which works well.
9. I do not miss the "BOLD" setting from my old coffeemaker; if I want it stronger I simply add a bit more coffee.
10. The carafe pours beautifully--no drips or dribbles.
11. It brews fairly quickly and I set the carafe temp to LOW so it can wait a few minutes while I finish getting my breakfast without "cooking" my coffee.
12. It makes some brewing noises which bothers some people, but I don't mind at all. I have low cabinets, and pull out the coffeemaker to brew, and have NOT noticed any leaking or excessive steam.
13. I am so thankful for the clock display change--I hated the blue light background on the old coffeemaker, this one is easier on my eyes and simpler to read.
14. The entire design is simpler and more attractive in my small kitchen.
1. The beep sound when coffee is finished brewing is much quieter, something I appreciate since I am "noise sensitive." For those who might not hear the beep, the CARAFE TEMP button illuminates when it's done brewing.
2. Since there are mostly just two of us drinking coffee, the 12 cup capacity is sufficient, and when we have company there's plenty for four large mugs.
3. The coffee and the water both brew hot--I tested with an instant read thermometer and the coffee is +/- 200ºF, the water a few degrees lower--plenty hot.
4. I use a 2 cup Pyrex measuring cup to fill the water tanks; for the two of us I pour in 4 cups. I've found this much easier than using the carafe, and no spills.
5. I really prefer a GLASS carafe so I can put it in the dishwasher every week (along with the lid and filter basket). I like that the lid comes off the carafe for easy cleaning. It is very durable, even though I've "clunked" it a few times against my sink. I even bought a spare carafe in case it broke--but it never did.
6. The hot water dispenser is a game-changer for me! I put a small stainless thermos on the stand and fill it with hot water while the coffee is brewing, then put a lid on it. When coffee is ready, I pour mine in my mug and my husband's in the thermos since he drinks his later. After sliding the water lever back to LOCK, I remove the thermos from the stand, and place a folded paper towel on it to catch a drip or two if necessary (I re-use it). The stand removes easily for taller mugs.
7. I have the coffeemaker/hot water ready to turn on in the morning but do not program it to turn on since I'm never sure when I'll wake up. ;-)
8. My afternoon coffee uses the 1-4 cups feature which works well.
9. I do not miss the "BOLD" setting from my old coffeemaker; if I want it stronger I simply add a bit more coffee.
10. The carafe pours beautifully--no drips or dribbles.
11. It brews fairly quickly and I set the carafe temp to LOW so it can wait a few minutes while I finish getting my breakfast without "cooking" my coffee.
12. It makes some brewing noises which bothers some people, but I don't mind at all. I have low cabinets, and pull out the coffeemaker to brew, and have NOT noticed any leaking or excessive steam.
13. I am so thankful for the clock display change--I hated the blue light background on the old coffeemaker, this one is easier on my eyes and simpler to read.
14. The entire design is simpler and more attractive in my small kitchen.
Things I've learned:
- After every brew I remove the carafe and filter basket to partially fill with warm water (and soap for the carafe), and clean in the dishwasher every week (at least) to ensure coffee oils are removed. I also leave the brew lid open to air dry.
- My old Cuisinart did not illuminate the CLEAN button until two months ago (!!), but I use filtered water and decalcified every month; I plan to do the same with this one. I had hard water deposits under the lid I could never remove; now I am sure to wipe dry under the lid to minimize that.
- My old Cuisinart's hot plate got nasty looking, but I realize I was not careful about wiping any coffee drips (hard on the finish); now I wipe with the damp dishcloth used for under the lid.
- Even though I use filtered water, I do use the charcoal filters--so thankful they are the same size for both coffeemakers since I had a supply on hand.
- After every brew I remove the carafe and filter basket to partially fill with warm water (and soap for the carafe), and clean in the dishwasher every week (at least) to ensure coffee oils are removed. I also leave the brew lid open to air dry.
- My old Cuisinart did not illuminate the CLEAN button until two months ago (!!), but I use filtered water and decalcified every month; I plan to do the same with this one. I had hard water deposits under the lid I could never remove; now I am sure to wipe dry under the lid to minimize that.
- My old Cuisinart's hot plate got nasty looking, but I realize I was not careful about wiping any coffee drips (hard on the finish); now I wipe with the damp dishcloth used for under the lid.
- Even though I use filtered water, I do use the charcoal filters--so thankful they are the same size for both coffeemakers since I had a supply on hand.
I'm donating my old functioning coffeemaker and totally enjoying my new one!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com