Customer reviews from cuisinart.com
Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Average customer rating
4.7
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
120
4 Stars
24
3 Stars
4
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
124 out of
129)
Customer Reviews for Cuisinart - Coffee Plus 12-Cup Coffeemaker & Hot Water System - Black
Posted by: Jmw1
from Michigan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm happy with my coffee maker. The coffee stays nice and hot which is what I love about it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Great Coffee - Mac
from King of Prussia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value for the money. Makes great coffee, but don't use the hot water option much. Overall, it is very well made and hopefully last a long time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: tidelyterry
from Kimberly, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third Cuisinart coffee maker, and I like this one the best. It is easier to add water to this coffee maker than my previous ones. I also like the separated coffee brew basket and the water fill tank. I like the separate hot water station for brewing teas and cocoa mixes or bouillon. I like that it is fully pushbutton with no knobs or dials to turn. One benefit is that many of the components of this new coffee maker are the same as the previous ones; so, I have spare parts for future use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brew master T
from Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sharp looking coffee maker with great features and the hot water dispenser is a very nice addition.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hlcg1
Verified Purchase:Yes
I bought this a month ago and it is good not great. I like the warmer and the features. I haven't tried the hot water yet. I don't like where the water goes.It's in the back and inconvenient.Because the pot is under the cabinet and has to be pulled out to fill both the coffee and water The top of the coffee pot is not hinged so it needs to taken off which is awkward. So far it makes good coffee and keeps it warm
Written by a customer while visiting cuisinart.com
Posted by: smartblonde
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the Cuisinart Coffee Maker, 14-Cup Glass Carafe, DCC-3200P1 in 2017 and although it's still working I decided to purchase the Cuisinart CHW-16 12-Cup Coffeemaker & Hot Water System about a month ago. I absolutely LOVE this coffeemaker for the following reasons:
1. The beep sound when coffee is finished brewing is much quieter, something I appreciate since I am "noise sensitive." For those who might not hear the beep, the CARAFE TEMP button illuminates when it's done brewing.
2. Since there are mostly just two of us drinking coffee, the 12 cup capacity is sufficient, and when we have company there's plenty for four large mugs.
3. The coffee and the water both brew hot--I tested with an instant read thermometer and the coffee is +/- 200ºF, the water a few degrees lower--plenty hot.
4. I use a 2 cup Pyrex measuring cup to fill the water tanks; for the two of us I pour in 4 cups. I've found this much easier than using the carafe, and no spills.
5. I really prefer a GLASS carafe so I can put it in the dishwasher every week (along with the lid and filter basket). I like that the lid comes off the carafe for easy cleaning. It is very durable, even though I've "clunked" it a few times against my sink. I even bought a spare carafe in case it broke--but it never did.
6. The hot water dispenser is a game-changer for me! I put a small stainless thermos on the stand and fill it with hot water while the coffee is brewing, then put a lid on it. When coffee is ready, I pour mine in my mug and my husband's in the thermos since he drinks his later. After sliding the water lever back to LOCK, I remove the thermos from the stand, and place a folded paper towel on it to catch a drip or two if necessary (I re-use it). The stand removes easily for taller mugs.
7. I have the coffeemaker/hot water ready to turn on in the morning but do not program it to turn on since I'm never sure when I'll wake up. ;-)
8. My afternoon coffee uses the 1-4 cups feature which works well.
9. I do not miss the "BOLD" setting from my old coffeemaker; if I want it stronger I simply add a bit more coffee.
10. The carafe pours beautifully--no drips or dribbles.
11. It brews fairly quickly and I set the carafe temp to LOW so it can wait a few minutes while I finish getting my breakfast without "cooking" my coffee.
12. It makes some brewing noises which bothers some people, but I don't mind at all. I have low cabinets, and pull out the coffeemaker to brew, and have NOT noticed any leaking or excessive steam.
13. I am so thankful for the clock display change--I hated the blue light background on the old coffeemaker, this one is easier on my eyes and simpler to read.
14. The entire design is simpler and more attractive in my small kitchen.
1. The beep sound when coffee is finished brewing is much quieter, something I appreciate since I am "noise sensitive." For those who might not hear the beep, the CARAFE TEMP button illuminates when it's done brewing.
2. Since there are mostly just two of us drinking coffee, the 12 cup capacity is sufficient, and when we have company there's plenty for four large mugs.
3. The coffee and the water both brew hot--I tested with an instant read thermometer and the coffee is +/- 200ºF, the water a few degrees lower--plenty hot.
4. I use a 2 cup Pyrex measuring cup to fill the water tanks; for the two of us I pour in 4 cups. I've found this much easier than using the carafe, and no spills.
5. I really prefer a GLASS carafe so I can put it in the dishwasher every week (along with the lid and filter basket). I like that the lid comes off the carafe for easy cleaning. It is very durable, even though I've "clunked" it a few times against my sink. I even bought a spare carafe in case it broke--but it never did.
6. The hot water dispenser is a game-changer for me! I put a small stainless thermos on the stand and fill it with hot water while the coffee is brewing, then put a lid on it. When coffee is ready, I pour mine in my mug and my husband's in the thermos since he drinks his later. After sliding the water lever back to LOCK, I remove the thermos from the stand, and place a folded paper towel on it to catch a drip or two if necessary (I re-use it). The stand removes easily for taller mugs.
7. I have the coffeemaker/hot water ready to turn on in the morning but do not program it to turn on since I'm never sure when I'll wake up. ;-)
8. My afternoon coffee uses the 1-4 cups feature which works well.
9. I do not miss the "BOLD" setting from my old coffeemaker; if I want it stronger I simply add a bit more coffee.
10. The carafe pours beautifully--no drips or dribbles.
11. It brews fairly quickly and I set the carafe temp to LOW so it can wait a few minutes while I finish getting my breakfast without "cooking" my coffee.
12. It makes some brewing noises which bothers some people, but I don't mind at all. I have low cabinets, and pull out the coffeemaker to brew, and have NOT noticed any leaking or excessive steam.
13. I am so thankful for the clock display change--I hated the blue light background on the old coffeemaker, this one is easier on my eyes and simpler to read.
14. The entire design is simpler and more attractive in my small kitchen.
Things I've learned:
- After every brew I remove the carafe and filter basket to partially fill with warm water (and soap for the carafe), and clean in the dishwasher every week (at least) to ensure coffee oils are removed. I also leave the brew lid open to air dry.
- My old Cuisinart did not illuminate the CLEAN button until two months ago (!!), but I use filtered water and decalcified every month; I plan to do the same with this one. I had hard water deposits under the lid I could never remove; now I am sure to wipe dry under the lid to minimize that.
- My old Cuisinart's hot plate got nasty looking, but I realize I was not careful about wiping any coffee drips (hard on the finish); now I wipe with the damp dishcloth used for under the lid.
- Even though I use filtered water, I do use the charcoal filters--so thankful they are the same size for both coffeemakers since I had a supply on hand.
- After every brew I remove the carafe and filter basket to partially fill with warm water (and soap for the carafe), and clean in the dishwasher every week (at least) to ensure coffee oils are removed. I also leave the brew lid open to air dry.
- My old Cuisinart did not illuminate the CLEAN button until two months ago (!!), but I use filtered water and decalcified every month; I plan to do the same with this one. I had hard water deposits under the lid I could never remove; now I am sure to wipe dry under the lid to minimize that.
- My old Cuisinart's hot plate got nasty looking, but I realize I was not careful about wiping any coffee drips (hard on the finish); now I wipe with the damp dishcloth used for under the lid.
- Even though I use filtered water, I do use the charcoal filters--so thankful they are the same size for both coffeemakers since I had a supply on hand.
I'm donating my old functioning coffeemaker and totally enjoying my new one!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MF55
from Wellington, Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with my Cuisinart coffee maker is perfect. I love the added hot water system to make hot chocolate or a cup of tea. I just hope it lasts 10 years like my last Cuisinart coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: rphjkd
from Asheville, NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Cuisinart coffee pots for years and when our old 14 cup coffee maker began dying I first replaced it with a 12 cup thermal carafe unit. It worked great but I did not like how the thermal pot poured the coffee. I had to tip it upside down to empty it. I then bought this Coffee Plus unit and it is great. I like being able to heat water separately and the carafe pours the coffee nicely.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com