Customer Reviews for 4moms - Connect High Chair - One-handed, Magnetic Tray Attach - White/Grey
Customer Rating
1
So frustrating
on May 15, 2023
Posted by: Sick of cleaning floors
from Charlottesville, VA
The amount of times the tray ends up on the floor is frustrating. The squeeze handle is a flawed design. He kicks the tray off all the time. There also should be a foot rest?? Not sure why your design team would take it away.
No, I would not recommend this to a friend.
Response from 4moms.comBy Jennifer, Customer Success, May 15, 2023
I’d like to assist you and learn more about your experience. It doesn’t appear that you’ve been in contact with our Customer Success team, so please reach out to us directly at support@4moms.com.
Please note, the tray is not designed to hold the child in the chair, and the five-point harness should always be used.
We’re going to end up getting a different high chair. My son just turned a year, and it’s been fine, but he sometimes kicks the tray off. The one hand grip is great and all, but he just has to get his little foot behind the handle and it goes flying. There also isn’t a foot rest. We unfortunately will be repurchasing something else.
I thought this high chair had a bar for the child’s feet. It does not. The bar you see is too far back. If I would have known I would have bought something else. Otherwise it’s sturdy. Cleans easy.
We bought this thinking it would be the same as the ones our friends had (and love), without realizing the design had changed. I hate that there’s no longer a foot rest, and the four feet are so flimsy and I sturdy compared to the previous design. It’s very obvious that the new one is much more cheaply made… which is especially disappointing since they’re charging the same for it! I wish I would’ve realized it sooner so I could’ve returned it. But I highly recommend against this product now!
We had the original for over six years with our three kids and it was the best! We ordered this new one and are disappointed in a few things … mainly that the grey insert is now hard to take out to clean when the white leg divider is still in … we took ours out to clean it eve dry day and now it’s difficult to remove. Also the magnetic tray feature also does not work as well and the tilting seat makes the whole thing feel less stable. Bummer that they had to change some of the things we loved most about it, I’m not sure that it’s worth the cost anymore compared to other options that are available now.
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Success, January 3, 2023
We appreciate you taking the time to provide your thoughts on the Connect High Chair®. Feedback like yours directly acquaint us with our customer’s perceptions of our endeavors and allow us the opportunity to view our products, packaging, and advertising messages from the side of our consumers.
The seat inset is designed to be removed for easy cleaning. The crotch post can also be removed. Please check out your user manual or contact Support@4moms.com if you need help doing this.