Customer reviews from zojirushi.com
Zojirushi - Stainless Mug 16oz - White
Average customer rating
4.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
19
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Zojirushi - Stainless Mug 16oz - White
Posted by: Redbird985
from Mandeville
Gender:Female
Verified Purchase:Yes
These mugs are SO much better than Yeti, or any other brand. Keeps coffee hotter longer and 2 days later I still have frozen ice in it. I have tall ones for iced drinks and this shorter one for coffee. Some I’ve had for over 2 years still look like they came off the assembly line. Nice colors too.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Wenkdr
from Portland Oregon
Gender:Female
Verified Purchase:Yes
I’m not a big water drinker so this small bottle is perfect for me. I bought it mainly for travel and it will fit in my purse as well as the water bottle pocket of my backpack. It keeps the water cold for quite a long time, and I appreciate the lock on the top.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: JP656
from California
Gender:Female
Verified Purchase:Yes
This is my second mug I’ve bought. I love the first one so much (and still use it) and I’ve used it for years but I wanted a smaller one for when I take coffee of hot chocolate in the car. I love this brand and will recommend it everyone!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Roy Otis
Verified Purchase:Yes
We've previously purchased and needed one more, plus parts. They keep liquid hot or cold much longer than any other mugs I've used.
Written by a customer while visiting zojirushi.com
Posted by: _kvthrn
from California
Gender:Female
Verified Purchase:Yes
I love how I just need one hand to carry and open the lid. It’s perfect to fit on the side pocket of my thirty years tote bag. It also keep my drinks colder compared to my 32oz hydroflask that I used to use.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: My Wife
from Pittsburgh, PA
Verified Purchase:Yes
I ordered the wrong size but it took so long to get here that I just kept it. After 2 weeks the coating began chipping on the bottom edges. The top is stained already despite my scubing it after each use.
I gave it two stars instead of 1 because I do like the taste of the coffe with the inner coating and it keeps the coffee hot amd doesn't spill or leak. Still, not worth the money by any stretch.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, April 8, 2024
We appreciate you sharing your experience with your mug. The exterior paint finish may wear if placed on rough surfaces. Coffee and tea may leave stains on the stopper and mug; this is normal. We recommend handwashing the mug and parts after every use and allow them to completely air dry before using it again. Eventually there will be staining that can be removed using a coffee stain remover for coffee carafes that does not contain bleach or chlorine. The wearing of the paint and staining will not affect the mug's vacuum insulation and will still keep contents hot or cold for many hours.
If you need assistance or have any questions, please don't hesitate to contact our Customer Service Team: https://www.zojirushi.com/app/customer_service/entry
If you need assistance or have any questions, please don't hesitate to contact our Customer Service Team: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: AmandaJ3720
Verified Purchase:Yes
I tried other thermoses before this one and wow. The difference is staggering. This one keeps your beverages LAVA hot all day long. It works so well, I have to drop ice cubes in my beverage before I leave my house. The insulation is top notch, the bottle is attractive and well made, and the lid is perfect for commuting. HIGHLY recommend to any fellow commuters looking for the perfect thermos.
Written by a customer while visiting zojirushi.com