Customer reviews from zojirushi.com
Zojirushi - Stainless Mug 16oz - White
Average customer rating
4.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
19
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Zojirushi - Stainless Mug 16oz - White
Posted by: Retired Grandma
from North Dakota
Gender:Female
Verified Purchase:Yes
This is my go to mug. The ice stays all day and the water is cold into the second or third day. It is much better than other mugs I have had that say they keep your beverage hot or cold and they work that good. These mugs do what they say. Very happy with these mugs. Would get another one as needed.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
1
Cancer causing materials?
on January 22, 2024
Posted by: myip
I bought a SM-SR36E-NM 12 0z bottle and like it - only to have found later that that the packaging that came with it had all kind of Cancer Warnings in at least a couple of languages. Are these mugs BCP free and that they are free of any kind of cancer causing materials? Would have been a great product but ….
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, January 24, 2024
We understand and appreciate your feedback and concerns regarding the warning included with our products. We want you to know that we take your concerns seriously and are here to address any questions or doubts you may have.
We want to assure you that the warning is in compliance with California's Prop 65 and concerns the presence of nickel in the stainless steel used in our products. We understand that nickel is an important alloying element that gives stainless steel its anti-corrosive properties. All types of stainless steel, including food-grade and medical-grade stainless steel, contain nickel. However, we want to emphasize that all the materials we use in our products are of the highest quality and completely safe to come into contact with food and beverages.
We understand that the warning may have caused some confusion, but we want to assure you that just because there is a Prop 65 warning doesn't mean that our product is unsafe. Our aim is to provide a safe and enjoyable experience to our customers, and we take every precaution to ensure that our products meet the highest safety standards. If you would like to find out more information, please visit: www.P65Warnings.ca.gov.
We want to assure you that the warning is in compliance with California's Prop 65 and concerns the presence of nickel in the stainless steel used in our products. We understand that nickel is an important alloying element that gives stainless steel its anti-corrosive properties. All types of stainless steel, including food-grade and medical-grade stainless steel, contain nickel. However, we want to emphasize that all the materials we use in our products are of the highest quality and completely safe to come into contact with food and beverages.
We understand that the warning may have caused some confusion, but we want to assure you that just because there is a Prop 65 warning doesn't mean that our product is unsafe. Our aim is to provide a safe and enjoyable experience to our customers, and we take every precaution to ensure that our products meet the highest safety standards. If you would like to find out more information, please visit: www.P65Warnings.ca.gov.
Written by a customer while visiting zojirushi.com
Posted by: Stacey T
Verified Purchase:Yes
In the photo it shows as a pearlescent white but it came stark white.
Response from zojirushi.comBy Customer Service, January 13, 2022
Thank you so much for sharing your impression on the color of the vacuum insulated mug. The color is white and has a clear coating overtop which is what the photos show. We try our best to make sure that the images of the item and the names of the color reflect the actual finish of the product. The Pearl Pink version of the mug is pearlescent if you would like to return your purchase and try this as an option. Please contact our Customer Service Team at 1-800-733-6270 or email support@zojirushi.com if you would like to request a refund.
Written by a customer while visiting zojirushi.com
Customer Rating
5
Fantastic Thermos - will never get anything else
on June 8, 2022
Posted by: Izzy M
from Chicago, IL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy open, keeps liquids hot forever, love the fact that it's really easy to clean and the black finish is really neat and looks great.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: DMLO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exceeded my expectations for easy of use and keeping drinks very cold. I’m thrilled… so much so that I bought several more.
Written by a customer while visiting zojirushi.com
Posted by: Jimmy
from NYC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have several of these mugs, and it’s great. Keeps beverages hot or cold. Love it. Holds more than it looks.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Noe G
from Oakland, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pretty color. Does not leak at all. Great product. I like putting it in a small purse and taking it out around lunch. I usually put hot coffee in it at night and the next afternoon it is still hot.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Steven S
from Atlanta, Ga
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this water bottle. I have had a few different premium water bottles but they were either annoyingly bulky, tasted funny, or, in one case, loud when you tipped the bottle to chug water.
This bottle is small, light weight, and the water does not have any metal taste to it. I actually wish I bought the 20oz size vs the 16 because I was expecting something larger
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com