Customer reviews from lenovo.com
Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Average customer rating
3.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
11
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
10
48%of customers recommend this product.
(
11 out of
23)
Customer Reviews for Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Customer Rating
1
The hinges broke
on October 6, 2021
Posted by: BT01
from Chicago, IL
Laptop was working great until all of a sudden the hinges broke and the screen separated from the base. The laptop was well taken care of. This should not have happened. And of course it happened a few months after the one year warranty expired. Can't recommend this laptop for that reason.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 7, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
DO NOT BUY
on September 20, 2021
Posted by: TheGovernor
from Mesa, AZ
The IdeaPad 5 is extremely annoying. It is extremely Sensitive, if I sign into email and bump the laptop it will shutdown the window that is open requiring me to sign in again. Where it really becomes an issue is when you are working on a Spreadsheet, Document, etc. and it shuts down what you are working on, its as if I touched the touchscreen but I didnt......extremely frustrating...........
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 21, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Battery Charging
on September 3, 2021
Posted by: Billsbro
from St. Louis, MO
Oh, if only I'd known the Lenovo approach to battery charging, the time it would have saved. The battery on the Ideapad Flex 5 is allowed to degrade to 94% before charging starts. I though I had a bad AC converter, so I bought a replacement. Also spent a lot of time with technical support trying to resolve the non-problem.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com